PayPal Status: Canceled_Reversal marked as Failed

Hi,
a customer started a resolution help with PayPal, so the payment was reversed and marked as failed within the payment process for My Tickets.
We got in contact with the customer and the problems were solved. So the reversal was cancled at PayPal and the payment was done/tranfered to us again. But at the My Tickets payment the status was set to failed and the customer was not be able to open the tickets. Therefor of this status we changed it by hand to completed.

So is there a problem within the My Tickets plugin, or is such a process not be implemented yet?

Thanks for your help and this great plugin.
Carsten

Payment Log:

VERIFIED 200
Array
(
[transaction_id] => 9DA32566R6315571S
[price] => 24.00
[currency] => EUR
[email] => John.Doe @web.xxx
[first_name] => John
[last_name] => Doe
[fee] => 1.11
[parent] =>
[status] => Completed

[purchase_id] => 889
[shipping] =>
)

Array
(
[mc_gross] => 24.00
[protection_eligibility] => Eligible
[address_status] => confirmed
[payer_id] => 755BSPHPEG4SW
[address_street] => Street 7
[payment_date] => 13:53:16 Feb 06, 2024 PST
[payment_status] => Completed
[charset] => UTF-8
[address_zip] => 12345
[first_name] => John
[mc_fee] => 1.11
[address_country_code] => DE
[address_name] => John Doe
[notify_version] => 3.9
[custom] =>
[payer_status] => verified
[business] => [email protected]
[address_country] => Germany
[address_city] => Ottersheim
[quantity] => 1
[verify_sign] => ApFng0nlxPGHfEfpOuxH9HDkbdKQAmP4PFFe4LJsaG.LT9NIQKqQ59nU
[payer_email] => John.Doe @web.xxx
[txn_id] => 9DA32566R6315571S
[payment_type] => instant
[last_name] => John Doe
[address_state] =>
[receiver_email] => [email protected]
[payment_fee] =>
[shipping_discount] => 0.00
[insurance_amount] => 0.00
[receiver_id] => C4QPJDMJ5KBEQ
[txn_type] => web_accept
[item_name] => Subculture And Underground e.V. Order from John Doe
[discount] => 0.00
[mc_currency] => EUR
[item_number] => 889
[residence_country] => DE
[shipping_method] => Default
[transaction_subject] =>
[payment_gross] =>
[shipping] => 0.00
[ipn_track_id] => f62415657c9c1
)

VERIFIED 200
Array
(
[transaction_id] => 62977457031912847
[price] => -22.89
[currency] => EUR
[email] => [email protected]
[first_name] => John
[last_name] => Doe
[fee] => -1.11
[parent] => 9DA32566R6315571S
[status] => Reversed
[purchase_id] => 889
[shipping] =>
)

Array
(
[mc_gross] => -22.89
[protection_eligibility] => Eligible
[payer_id] => 755BSPHPEG4SW
[address_street] => Street 7
[payment_date] => 16:44:29 Feb 09, 2024 PST
[payment_status] => Reversed
[charset] => UTF-8
[address_zip] => 12345
[first_name] => John
[mc_fee] => -1.11
[address_country_code] => DE
[address_name] => John Doe
[notify_version] => 3.9
[reason_code] => other
[custom] =>
[business] => [email protected]
[address_country] => Germany
[address_city] => Ottersheim
[verify_sign] => Ax8Kk3gnfei.RBmNmHL55uyDb5qHA03GwBcgM1CABq8cufV7TbejZmcZ
[payer_email] => [email protected]
[parent_txn_id] => 9DA32566R6315571S
[txn_id] => 62977457031912847
[payment_type] => instant
[last_name] => Doe
[address_state] =>
[receiver_email] => [email protected]
[payment_fee] =>
[shipping_discount] => 0.00
[receiver_id] => C4QPJDMJ5KBEQ
[insurance_amount] => 0.00
[item_name] => Subculture And Underground e.V. Order from John Doe [discount] => 0.00 [mc_currency] => EUR [item_number] => 889 [residence_country] => DE [handling_amount] => 0.00 [shipping_method] => Default [transaction_subject] => [payment_gross] => [shipping] => 0.00 [ipn_track_id] => f572782e60a4f )
Array
(
[mc_gross] => -22.89
[protection_eligibility] => Eligible
[payer_id] => 755BSPHPEG4SW
[address_street] => Street 7
[payment_date] => 16:44:29 Feb 09, 2024 PST
[payment_status] => Reversed
[charset] => UTF-8
[address_zip] => 12345
[first_name] => John
[mc_fee] => -1.11
[address_country_code] => DE
[address_name] => John Doe
[notify_version] => 3.9
[reason_code] => other
[custom] =>
[business] => [email protected]
[address_country] => Germany
[address_city] => Ottersheim
[verify_sign] => Ax8Kk3gnfei.RBmNmHL55uyDb5qHA03GwBcgM1CABq8cufV7TbejZmcZ
[payer_email] => [email protected]
[parent_txn_id] => 9DA32566R6315571S
[txn_id] => 62977457031912847
[payment_type] => instant
[last_name] => Doe
[address_state] =>
[receiver_email] => [email protected]
[payment_fee] =>
[shipping_discount] => 0.00
[receiver_id] => C4QPJDMJ5KBEQ
[insurance_amount] => 0.00
[item_name] => Subculture And Underground e.V. Order from John Doe [discount] => 0.00
[mc_currency] => EUR
[item_number] => 889
[residence_country] => DE
[handling_amount] => 0.00
[shipping_method] => Default
[transaction_subject] =>
[payment_gross] =>
[shipping] => 0.00
[ipn_track_id] => f572782e60a4f
)

VERIFIED 200
Array
(
[transaction_id] => 62977457031912847
[price] => 22.89
[currency] => EUR
[email] => [email protected]
[first_name] => John
[last_name] => Doe
[fee] => 1.11
[parent] => 9DA32566R6315571S
[status] => Canceled_Reversal
[purchase_id] => 889
[shipping] =>
)

Array
(
[mc_gross] => 22.89
[protection_eligibility] => Eligible
[payer_id] => 755BSPHPEG4SW
[address_street] => Street 7
[payment_date] => 16:44:29 Feb 09, 2024 PST
[payment_status] => Canceled_Reversal
[charset] => UTF-8
[address_zip] => 12345
[first_name] => John
[mc_fee] => 1.11
[address_country_code] => DE
[address_name] => John Doe
[notify_version] => 3.9
[reason_code] => other
[custom] =>
[business] => [email protected]
[address_country] => Germany
[address_city] => Ottersheim
[verify_sign] => AcTcAT3R-Og2dEx7jaKuCem–Ly-A2IjRHs36In37Lh5aahg7.hhcMgN
[payer_email] =>[email protected]
[parent_txn_id] => 9DA32566R6315571S
[txn_id] => 62977457031912847
[payment_type] => instant
[last_name] => Doe
[address_state] =>
[receiver_email] => [email protected]
[payment_fee] =>
[shipping_discount] => 0.00
[receiver_id] => C4QPJDMJ5KBEQ
[insurance_amount] => 0.00
[item_name] => Subculture And Underground e.V. Order from John Doe [discount] => 0.00 [mc_currency] => EUR [item_number] => 889 [residence_country] => DE [handling_amount] => 0.00 [shipping_method] => Default [transaction_subject] => [payment_gross] => [shipping] => 0.00 [ipn_track_id] => f1023712e47fe )
Array
(
[mc_gross] => 22.89
[protection_eligibility] => Eligible
[payer_id] => 755BSPHPEG4SW
[address_street] => Street 7
[payment_date] => 16:44:29 Feb 09, 2024 PST
[payment_status] => Canceled_Reversal
[charset] => UTF-8
[address_zip] => 12345
[first_name] => John
[mc_fee] => 1.11
[address_country_code] => DE
[address_name] => John Doe
[notify_version] => 3.9
[reason_code] => other
[custom] =>
[business] => [email protected]
[address_country] => Germany
[address_city] => Ottersheim
[verify_sign] => AcTcAT3R-Og2dEx7jaKuCem–Ly-A2IjRHs36In37Lh5aahg7.hhcMgN
[payer_email] =>[email protected]
[parent_txn_id] => 9DA32566R6315571S
[txn_id] => 62977457031912847
[payment_type] => instant
[last_name] => Doe
[address_state] =>
[receiver_email] => [email protected]
[payment_fee] =>
[shipping_discount] => 0.00
[receiver_id] => C4QPJDMJ5KBEQ
[insurance_amount] => 0.00
[item_name] => Subculture And Underground e.V. Order from John Doe [discount] => 0.00
[mc_currency] => EUR
[item_number] => 889
[residence_country] => DE
[handling_amount] => 0.00
[shipping_method] => Default
[transaction_subject] =>
[payment_gross] =>
[shipping] => 0.00
[ipn_track_id] => f1023712e47fe
)