PayPal Subscription Button stopped working

Hi,

Are you receiving any error messages? Can you check the following documentation to make sure the subscription button is setup correctly.

https://simple-membership-plugin.com/create-paypal-subscription-button-inside-the-simple-membership-plugin/

Please also enable debug mode. The following documentation can help you.

https://simple-membership-plugin.com/enable-debug-logging/

Next time someone makes a payment check the log file. Or you might want to carry out a test yourself to see what happens and then check the log file.

Kind regards.

• This reply was modified 2 years, 3 months ago by mbrsolution.
• This reply was modified 2 years, 3 months ago by mbrsolution.

Hi there,

Yes still getting the error. I have created the button through the plugin interface. The button is visible here on this page: https://www.disneylandalumni.org/join-today/

It displays the first PayPal page okay but when you choose your payment option (either one) it consistently says “PayPal has encountered an error. Please try again later”.

Kind Regards,

Hi,

Check to make sure you have the correct PayPal account. For example: Do you have a personal PayPal account or a business account?

Kind regards.

PayPal personal

Kind Regards,

Hi, if you update your account to a Business PayPal account your issue should be resolved.

Kind regards.