• Resolved rayeason

    (@rayeason)


    Hello and good day.

    The paypal subscriptions is not working.

    I have paypal business account and IPN is turned on.

    I have also setup Paypal subscriptions and recurring payments but after clicking on your generated button, it goes to a page that says: Things don’t appear to be working at the moment. Please try again later.

    The paypal url is: https://www.paypal.com/webapps/shoppingcart/error?flowlogging_id=%5Bseries of numbers]&code=EWP_SETTINGS.

    I dont think the plugin is authenticating correctly with paypal.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi,

    it goes to a page that says: Things don’t appear to be working at the moment. Please try again later.

    What type of PayPal account are you using? Is it a Personal PayPal account or a Business PayPal account.

    Regards.

    Thread Starter rayeason

    (@rayeason)

    It is a business account.

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, check the following troubleshooting documentation.

    https://simple-membership-plugin.com/forums/topic/premium-membership-registration-issue/

    Regards.

    Thread Starter rayeason

    (@rayeason)

    The firewall isnt the issue.

    I looked up the url error indicating “EWP_SETTINGS”
    https://www.paypal.com/webapps/shoppingcart/error?flowlogging_id=%5BID NUMBER]&code=EWP_SETTINGS

    This is what I found on stack overflow:

    https://stackoverflow.com/questions/43977553/ewp-settings-error-in-paypal-integration-process

    “I believe the problem is in the PayPal configuration. You need to allow un-encrypted websites to make payments to paypal. In order to do so, login to your PayPal account then:

    Profile & Settings –> My Selling Tools –> Website Preferences

    Go down to the section “Encrypted Website Payments” and select “off” to the “Block Non-encrypted Website Payment:”

    However, this setting doesnt seem to be available in paypal.

    Another post on the page says something similar:

    “By default, you accept payments from encrypted and unencrypted buttons. For additional security, you can prevent buyers from sending payments to you through unencrypted buttons.

    It seems like you have disabled unencrypted buttons, that’s why Paypal is rejecting payments from your buyers who click an unencrypted Buy Now button, an unencrypted Donation button, or an unencrypted Subscription button. This is when you see EWP_SETTINGS error message.

    If you previously blocked payments from unencrypted buttons, here’s how to accept all payments:

    Log in to your PayPal account. Click the Business Profile icon beside “Log Out” and select Profile and settings.
    Click My Selling tools.
    Click Update near ‘Website preferences.’
    Select ‘Off’ next to ‘Block Non-encrypted Website Payment
    Once you turn off this setting you will no longer receive the error message.”

    It appears to be an Encrypted Website Payments error (EWP).

    The issue appears to be paypal is not accepting your buttons because they are non encrpted.

    Thread Starter rayeason

    (@rayeason)

    Issue resolved.

    Disabling Encrypted Website Payments on the Paypal side resolved the issue.

    Thank you so much for your assistance and this plugin and its add-ons.

Viewing 5 replies - 1 through 5 (of 5 total)
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