Paypal Transaction not working on phone or tablet devices

  • Resolved yelenabuck

    (@yelenabuck)


    3 years, 8 months ago

    Hi there,

    My customers cant process their transaction through paypal when on a phone or tablet device. You can get to the paypal payment screen, click pay now but then it just goes to a blank screen and no transaction is made. I have woocommerce so I hope this is the right support forum.

    Many thanks,

    Yelena

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there ??

    It sounds like this issue is directly related to the WooCommerce PayPal Checkout Payment Gateway plugin.

    So in this case, I would like to recommend you to reach out to us regarding this specific issue on the following support forum:

    https://www.ads-software.com/plugins/woocommerce-gateway-paypal-express-checkout/

    Please kindly note that this particular forum is for questions that are directly related to the features and functionality of the free WooCommerce plugin.

    Cheers ??

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @yelenabuck,

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to get in touch with the respective plugin author.

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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