PayPal – user login fails

Hi @dwegowy

I hope you are doing well.

Are you trying the same credentials that you use on the PayPal sandbox?

If so, this could be the problem, to test the integration we need to create some buyers credentials on the sandbox site.

Please go to PayPal sandbox > accounts

https://developer.paypal.com/developer/accounts/ and create a buyer account:

https://monosnap.com/file/txAlD2nEnTYQwz5P285O3bB7LjZSML

Use those credentials to test the integration on the sandbox.

Let us know the result you got.
Best Regards
Patrick Freitas

OK interesting. So to reiterate, when testing a sandbox transaction, I must be using a sandbox user (buyer) account as well. After some confused clicking around (my fault, not yours), I found the system-generated sandbox user accts at developer.paypal.com and these work. Thank you for the clarification.

Hi @dwegowy

I’m happy to hear you found the issue.

I’m marking this thread as resolved, however, feel free to ping us any time you need.

Best Regards
Patrick Freitas