PDF Add-On not generating, errors

  • I purchased the PDF Add-on for IssueM and I’m not sure if it’s not activating or just not working– or both. I entered the license key and clicked activate though the license key just disappears. I went to generate a PDF and when I click the link to the “Issue-to-PDF Generated PDF” it opens a window with ?PNG IHDRX p??

    What is happening here?

    https://www.ads-software.com/plugins/issuem/

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