• chamegonrak

    (@chamegonrak)


    Hello Dev,

    I have some problem about showing pdf that when I click on the book sometime it’s shown popup “Error: cannot access file!” so I try debug with inspect on chrome I got message “Uncaught (in promise) TypeError: network error”

    after that I try to add Access-Control-Allow-Origin in my .htaccess file like that
    <IfModule mod_headers.c>
    Header set Access-Control-Allow-Origin “*”
    Header set Access-Control-Allow-Headers “Range”
    Header set Access-Control-Expose-Headers: “Accept-Ranges, Content-Encoding, Content-Length, Content-Range”
    </IfModule>

    and clear all cache and re-test again it still hav an error.

    Could you please advice me how to resolve this error.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author DearHive

    (@dearhive)

    Hi,

    The Flipbook is loading on that page. We were not able to recreate the issue.
    Can you share a screenshot with the full error message?

    Plus what device and browser are you using? We will try in that specific environment too.

    Best Regards,
    DearHive

    Thread Starter chamegonrak

    (@chamegonrak)

    Hi Dev,

    Thank you for your feedback and I added error screenshot and video as link below

    https://drive.google.com/drive/folders/1Jad_WU-PpHfc8qQBswmRKrcVW5bhrboI?usp=sharing

    About Device I use Macbook pro and test responsive with toggle device on Chrome.

    Browser that I use with Chrome / Firefox

Viewing 2 replies - 1 through 2 (of 2 total)
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