PDF created without graphics

  • Hi, I use the free plugin version 1.10.6 and the created PDF doesn’t show any graphics. I tried your templates and used my own new template including webp and png, but nothing is created, just the shortcodes are displayed in the PDF. What’s going wrong? There is no error log and everything seems to be working. WordPress 6.7.2 and all updated.

    • This topic was modified 4 days, 10 hours ago by diggital2016.
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  • Plugin Support dominikl65

    (@dominikl65)

    Hi,

    May I ask you to send screenshots of the plugin settings?

    In addition, I would ask you to attach the status of the WooCommerce system. Read more information on where to get the system status.

    Also, please take a look at WooCommerce → Status → Logs — have there been any errors related to the reported plugin here? If so, please attach screenshots of the logs.

    Thread Starter diggital2016

    (@diggital2016)

    Hi, because we use the free version there are no specific settings. General tab automatic is disabled and URL Fopen is enabled. Logs: storeabill-sync: “An error occurred while syncing a customer with ID 1.”

    Where can I post the status report in private?

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