PDF embed not appearing

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Hi, @cmauserdonte.
Thanks for contacting us!

I took a look at your website and noticed this Cross-Origin Request Blocked error: https://a.supportally.com/i/IHBjQg

By default, web browsers have security policies that do not allow Javascript code to fetch files from a different domain to the web page on which the code is already running.

However, it is possible to configure Amazon S3 and other storage services to permit this, and then you’d just have to change the shortcode URL to point to the PDF on S3. i.e. [pdf-embedder url="<url to pdf on S3>"]

To do this, you must “enable CORS on S3 Buckets”. To ensure that browsers can access the files stored on S3, please follow the steps mentioned on our Knowledge Base.

Thanks, and please let us know how it goes ??

• This reply was modified 8 months, 4 weeks ago by Eduardo Capella.

This wasn’t an issue before. Is there a solution that doesn’t involve moving our files away from WordPress existing media structure?

I disabled GoDaddy CDN and everything is working now.

Great to know, @cmauserdonte.

If it helps, we have instructions in our Knowledge Base showing how to do it without moving files or removing your CDN.

Thanks, and have a good one!

Your option only includes 3rd party providers. We do not want to add in an additional service.