PDF error

  • Resolved Marcihess

    (@marcihess)


    3 years, 8 months ago

    When clicking on the PDF button, a whole page of error messages appear. The PRINT button works fine. Here are the first two. Please tell me what I need to do to get the PDF button to work.

    Warning: count(): Parameter must be an array or an object that implements Countable in /home/customer/www/driftlessprairies.org/public_html/wp-content/plugins/pdf-print/mpdf/classes/ttfontsuni.php on line 613

    Warning: A non-numeric value encountered in /home/customer/www/driftlessprairies.org/public_html/wp-content/plugins/pdf-print/mpdf/mpdf.php on line 30649

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support andrewsupport

    (@andrewsupport)

    Hi,

    Could you please upgrade MPDF library on the PDF&Print settings page if you didn’t do it yet?

    Hi,
    I am experiencing a similar problem on a Shared Hosting account on Ionos/1&1, Germany. The error message just says “Problem when opening PDF”. Which version of mPDF is needed for PHP 7.4 oder PHP 8 ?

    Are there some error log entries to find out what is happending ?

    Plugin Support andrewsupport

    (@andrewsupport)

    Hi,

    If you are using PHP 7.x.x or higher on your site – please follow the next instructions in order to upgrade MPDF library for PDF & Print plugin:
    1) Go to PDF & Print settings page;
    2) Open the “Misc” tab;
    3) Click the “Upgrade” button;
    4) Test the PDF doc creation.

    Plugin Support andrewsupport

    (@andrewsupport)

    Hi,

    Since there is no reply from you, we consider this topic as resolved. We hope you’ve found the solution. If you have any questions, please feel free to contact us via our Help Center – https://support.bestwebsoft.com/.

Viewing 4 replies - 1 through 4 (of 4 total)
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