Pdf file type supported?

pdf is fine, just either add it in the upload settings (for global use) or add it into the shortcode attributes for one off usage.

Thank you, I did and it works well. I have set up a 10 stages workflow that I thought would take me a lot more time, really diggin this plugin.

Just so you know as it might happen to others, there is an incompatibility with the Geode theme regarding slideshows, using a wtfu shortcode on the same page as a slideshow makes it vanish (didn’t understand why). I took the simple solution for now and created an isolated page for the workflow, although it wasn’t ideal, but hey.

One thing I don’t understand :
– The workflow works very well on desktop
– When tested in Chrome on mobile devices and tablets using user agent, it still works well
– When used on an actual iphone or tablet, it does not : It appears as usual and resizes well after some css work, but when clicking on “Next” to get to the next stage, the same stage reloads.
Have you already filed this as an issue? Is there a fix?

Thank you
Best
Marie

Hi marie,

I recall an issue when a workflow stage has some javascript added and a browser did not respond correctly (perhaps mobile safari but cant remember now).

ie the workflow stage has the next_js field with something like

onClick=”return confirm(‘Are you sure you want to proceed ?’);”
The demo workflow code has this before the final submit.

if the browser fails to properly return true when you click yes, then the stage will not progress.

Is this what is happening for you ? If so try removing or modifying the js in the next_js field for the stage you are stuck on.

Otherwise if this happens on *every* stage then let me know what specific platform eg iphone 4 / 5 / ipad / android tablet and what browser chrome safari etc. and I’ll try to test it out if I can get access to that combo.

If it works on some but not others please also specify which do and dont work would help.

glad its mostly working well for you.

Lynton

Hey,

Thank you for getting back to me.

No, I don’t have any js attached to the next buttons on any stages, nor do I call user functions through hooks at this time. As far as I can tell it happens on every stage, I have moved to the next stage using the same user account on desktop and then reloaded the page on mobile, the step had moved to the one I was on using desktop, but then still no luck when taping next on mobile. The animated circle appears, but I remain on the same stage.

This is when testing on iphone4s and ipad2, using safari in both cases. Again, if tested in Chrome with user agent on those devices it works, but not when used on the actual devices.

I have tried looking a little for same issues and found this thread https://www.scirra.com/forum/solved-issue-with-ajax-on-mobile-device-ios_t105611 where the issue was that uppercases were used in the Ajax request url string. Any chance that might be the case here?

Thanks again for your help,
Best,
Marie.

hey Marie,
thanks for all that info, I can get hold of an iphone 4 so I will try it out on safari tomorrow.

Also thanks for the link, but I think they are talking about an iphone app rather than safari. More likely its a mobile browser bug. Hopefully I can find a workaround … but I get ahead of myself now … more tomorrow.

hey,

Yes, but as it was iOS specific and as the same user-agent vs actual devices test condition was met, I just thought it might be the same thing happening with the browser, so I posted it for what it was worth ??

Thank you, keep me posted.
Best,
Marie.

Hello again,

I am so sorry for yet posting another time but I have to ask: is there a limit to the number of workflows that can be created?

I just created a 10th one, and whenever I try to save changes, it displays a grey page with an error message saying “Options page cannot be reached”. However, if I open one of those I created previously, make some changes, and click save, everything works just fine.

I don’t understand this, do I have to upgrade to be able to save more than 9 workflows?

I tested iphone 4 and the buttons submit but do not advance the stage as you say.

I also installed ios version of chrome and that also failed !, ( Android chrome works fine. )

So it appears it IS ios specific rather than browser specific, you may be right about about the mixed case json.

I will try and find out more but xmas will probably distract me for a while.
Thanks for raising it.

The workflow thing appears to be a bug. I must never have tried more than 10 before, That should be easy to fix, I’ll get onto that one for the next release but that may be up to a few weeks away due to Xmas.

Hey,

Thanks for your feedback.

1) Regarding the iOS bug, I really hope you can get it fixed, it’s a major point of concern, but I totally understand the holiday break ??

2) Regarding the 10th workflow: yeah, what’s even weirder is that the bug seems to be happening only on the 10th one. I left it there without further modifications attempts and created another one, which logically received the id 11. That one I was able to modify and save without getting the Options page error. Same for the 12th I created after that.
(I should precise that the 10th is exactly like the other ones, as it is simply a clone of a previously created workflow that I could not change in any way due to the Options page Error).
I will have to create about a dozen more so I’ll let you know what I stumble upon.

Thanks and happy holidays!
Best
Marie

thanks for the extra info, it makes it so much easier to track down problems when people provide good detail .

So it is workflow id=10 only. It will be a simple parsing error somewhere, I’m sure it wont take long to find. Thats great that 11,12 etc are ok. just leave a dummy 10 until it gets fixed. I suspect that 20 , 30 etc may also fail, if you get up to 20 let me know.

The ios thing will take a lot longer to track down and I don’t want to start it just yet, but I think its important too as this means it doesn’t work at all on ios. This is a bit odd because I’m sure I did at least some minimal testing earlier on, perhaps a recent ios update has broken something ,

But its in my head now so I know that sooner or later it will take over and force me to my keyboard … probably on christmas day .. its happened before ??

If you have a mac I’d be curious to know if it also fails on mac os ?
(I don’t have any apple devices except my wifes iphone.)

cheers,
lynton

Hey,

You’re welcome, it’s nice to have reactive plugin support so the least we can all do is give you all the info we can get to help you solve things faster.

1) I might get up to 20 over the holidays as I am really diggin this workflow feature, I will let you know what happens.

2) Haha you got me, I am an Apple victim all the way so yes, I do have a Mac.
So far I had tested it in Firefox and Chrome, and it worked just fine.

However, before answering your question I thought I would be thorough and test it in Safari, which I personally don’t use.
Bad news is, it definitely isn’t working in safari : the workflow appears normally, but when clicking on the “Start” button to begin the process, it opens a page with the url : siteurl/wp-admin/admin-ajax.php and displays the html code for the actual stage I was on when clicking the start button (i.e. Stage 0), making it impossible to move on to any other stage.
You can see a screencap here (don’t be surprised by the content, I am french so it’s written in that language):
EDIT : Correct screencap url : https://fr.tinypic.com/m/if4h09/3
Side note : I tried it in the version of Safari I had on my computer, which was 5.1.8, as I got that result I upgraded to the latest version of Safari available for my OS, which is 5.1.10, and tested it again. I got the same result. All those versions are supposed to support Ajax, but I cannot tell if using the latest safari version that incident would not occur.

Hope that helps and that the Safari compatibility issue can be fixed the same way the iOS devices compatibility will be addressed to save you some time. Please don’t code on christmas day and enjoy a great holiday with your wife instead ??

Best,
Marie.

hmmm the plot thickens. That indicates that the wordpress ajax request failed.

Don’t waste any time on the 20 workflows thing, I’m sure that one is a simple fix anyway.

My sister is coming around on xmas day and she has a Mac ??

Hey there,
Sorry, I got swamped with christmas preparations. I hope your sister’s laptop helps you figure it out ?? If you need other information/test let me know, if it doesn’t work on safari in the end I’ll just have to completely remove the plugin and make the 18 workflows as forms again, I am crossing fingers that will not be the case :)!
Happy holidays
Marie

ok sisters laptop is fairly old with safari 5.?? , and exhibits the same problem you described, after debugging I found that a required js class (MutationObserver) is not available in safari < 6.0.

So the only solution is to upgrade to safari > 6 or to use a different browser, I tried chrome which works. I have not tried safari 6 but it “should” solve the issue. However safari 6 probably also means upgrading MacOS to a more recent version as well, so unless you can get your users to upgrade you will have to give up on the plugin ??

I will look at the ios issue and the 10th workflow glitch over the next few days.
regards
lynton

this has moved to a new request here
https://www.ads-software.com/support/topic/safari-and-ios-incompatibility