PDF invoice currency symbol not showing unable to switch fonts

  • Resolved spinozarabel

    (@spinozarabel)


    5 years, 8 months ago

    Thank you for your remarkable plugin. I am thinking of getting PRO version soon.
    I am using Indian currency and the symbol shows up as a question mark on the PDF invoice. I saw your post stating that one should switch to the Dejavu Sans font.
    I don’t see this on my drop down in the Booster settings, just Courier, Helvetica, Times, ans ST Song Light.
    When I hit the download fonts button nothing happens.
    I do see the Dejavu sans fonts on my server fonts directory.
    Any help will be highly appreciated.

    Regards,

    Madhu

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi Madhu,

    Could you try downloading fonts from here:
    https://s000.tinyupload.com/index.php?file_id=66677348792062182775

    And then unzipping them to this folder:
    wp-content\uploads\woocommerce_uploads\wcj_uploads\tcpdf_fonts.

    Thread Starter spinozarabel

    (@spinozarabel)

    Hi Rokas,
    Thank you for your reply and suggestion.
    I unzipped cdownloaded contents to directory you specified. No luck, status same as before. I changed owner owner permissions to www-data and also made them 775 and still no change in status even after logging out and back in again.
    It is just not reading the fonts seems like.
    Hope you may have some ideas.

    Thanks again

    Thread Starter spinozarabel

    (@spinozarabel)

    Hello,
    I solved the problem I was having. Ironically, it was my CSF firewall that was blocking the downloads, don’t understand what the IP was and the port it was trying to access.
    I temporarily stopped the firewall and was able to get the font downloads done. Incidentally the problem and solution is same for the pro version for the site key management.
    Could I request you to post somewhere information about whitelisting domain/IP and associated port numbers if special?

    Thanks,

    Madhu

    Hi Madhu,

    You should whitelist https://storage.booster.io and https://booster.io domains, if you can’t whitelist by domains then probably 194.135.87.50 and port 80 should work too.

Viewing 4 replies - 1 through 4 (of 4 total)
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