PDF Invoice Formatting Issues with Woocommerce Germanized

  • Resolved msakal

    (@msakal)


    1 year, 7 months ago

    Dear Woocommerce Germanized Support Team,

    I trust this message finds you well. I am writing to bring to your attention an issue I have encountered with the PDF Invoice feature of the Woocommerce Germanized plugin.

    Recently, I have observed that the formatting of the generated PDF invoices from my e-commerce site is not displaying as it should. The layout appears distorted and it seems as if the applied styles are broken or not taking effect properly. (I have this issue no on all invoices)

    Here is a brief overview of the problem:

    Columns within the invoice are not aligned correctly, and the specified width for each section is not respected. It appears that the layout is not being recognized or applied correctly during the conversion to a PDF format.

    The text within the invoice is also not aligning correctly according to the specified styles, resulting in an inconsistent and unprofessional appearance.

    Despite several attempts to modify the styles and layout, the final output remains the same – a distorted and incorrectly formatted PDF invoice.

    Unfortunately, I am unable to provide you with the exact code, as the distortion occurs regardless of the changes I make.

    Please let me know what additional information you might require to address this issue more effectively, or if there are any known conflicts or bugs that could be causing this problem.

    Looking forward to your prompt response.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter msakal

    (@msakal)

    One thing I discovered, I catch this bug for the first time after adding this piece of code, but at the moment I can’t figure out exactly how it might affect the PDF invoicing process

    // Mark order as completed when it’s delivered even if payment method is “Invoice”.
    add_filter( ‘woocommerce_gzd_shipment_order_mark_as_completed’, ‘__return_true’ );

    Plugin Author vendidero

    (@vendidero)

    Hi there,

    are you able to reproduce the issue, e.g. while previewing a invoice and/or the invoice template as PDF? Are you using any plugins (or theme) that may adjust table-layout within your frontend/gutenberg? In case of doubt please test in a separate staging environment and disable all plugins but Woo + Germanized and activate a default theme. Does the error still occur?

    Best,
    Dennis

    PS: As a user of the pro version please submit a ticket within our help desk.

    Thread Starter msakal

    (@msakal)

    Hey, Dennis! Nope, I don’t have any other plugins for the Invoices, only GZD, For some reason on some invoices, styles are not enqueued, and I can’t find why. Also, i have this error on the Gutenberg PDF configurator, it can be a reason for the broken layout?

    https://monosnap.com/file/y70HWzOFA5d6wcfF5cljw5CKxH5c0U

    Plugin Author vendidero

    (@vendidero)

    Hi there,

    no, I didn’t mean other invoice plugin, I’ve meant other extensions that may affect Gutenberg and/or the frontend. Did you try the staging option (disabling all plugins but Woo + Germanized, activate a default theme)? Are you using basic auth or any other protections which may result in errors while trying to download the stylesheet?

    Best,
    Dennis

    Thread Starter msakal

    (@msakal)

    Nope, didn’t have too! Yes, I try to disable all plugins, but it doesn’t help, and also I didn’t have any errors

    Plugin Author vendidero

    (@vendidero)

    Could you please submit a ticket via our help desk so that we can look into this?

Viewing 6 replies - 1 through 6 (of 6 total)
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