PDF Invoices & Custom Document attachments not working

  • Resolved DodgeThat

    (@dodgehat)


    6 years, 4 months ago

    PDF Invoices & Custom Document stopped attaching to WooCommerce order emails since June 15th 2018, which was when I received an order with the attachment. After that, I received a number of Orders but no attachment.

    I have checked Booster Settings > PDF INVOICING & PACKING SLIPS a bunch of times and everything seems to be in order.

    When I checked my error.log, here’s what it shows:
    [Thu Jul 12 12:02:06.927909 2018] [:error] [pid 13468] [client 216.50.197.98:65136] FastCGI: server "/var/www/clients/client10/web11/cgi-bin/php5-fcgi-173.255.245.170-443-caisafety.com" stderr: PHP message: PHP Notice: Undefined index: startx in /var/www/clients/client10/web11/web/wp-content/plugins/booster-plus-for-woocommerce/includes/lib/tcpdf/tcpdf.php on line 19457, referer: https://caisafety.com/wp-admin/edit.php?post_type=shop_order

    I don’t know what to make of the above error. I could not figure out what is causing the attachments to fail in the emails. Any help is appreciated!

    Booster Plugin Version 3.7.0
    Wordpress Version 4.9.7
    WooCommerce Version 3.4.3

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter DodgeThat

    (@dodgehat)

    Screenshots of my Booster settings here:
    https://caisafety.com/docs/_test/booster_ss01.jpg
    https://caisafety.com/docs/_test/booster_ss02.jpg

    Hi,

    Can you also share screenshots of your settings under Advanced section? Thanks

    Thread Starter DodgeThat

    (@dodgehat)

    https://caisafety.com/docs/_test/booster_ss03.jpg

    Thread Starter DodgeThat

    (@dodgehat)

    More errors in log:

    [Mon Jul 16 10:41:19.169123 2018] [:error] [pid 10779] [client 216.50.197.98:13206] FastCGI: server "/var/www/clients/client10/web11/cgi-bin/php5-fcgi-173.255.245.170-443-caisafety.com" stderr: PHP message: PHP Notice:  Undefined index: startcolumn in /var/www/clients/client10/web11/web/wp-content/plugins/booster-plus-for-woocommerce/includes/lib/tcpdf/tcpdf.php on line 19456, referer: https://caisafety.com/wp-admin/edit.php?post_type=shop_order

[Mon Jul 16 10:41:19.169256 2018] [:error] [pid 10779] [client 216.50.197.98:13206] FastCGI: server "/var/www/clients/client10/web11/cgi-bin/php5-fcgi-173.255.245.170-443-caisafety.com" stderr: PHP message: PHP Notice:  Undefined index: startcolumn in /var/www/clients/client10/web11/web/wp-content/plugins/booster-plus-for-woocommerce/includes/lib/tcpdf/tcpdf.php on line 19456, referer: https://caisafety.com/wp-admin/edit.php?post_type=shop_ordert_type=shop_order

[Mon Jul 16 10:41:19.169300 2018] [:error] [pid 10779] [client 216.50.197.98:13206] FastCGI: server "/var/www/clients/client10/web11/cgi-bin/php5-fcgi-173.255.245.170-443-caisafety.com" stderr: PHP message: PHP Notice:  Undefined offset: -1 in /var/www/clients/client10/web11/web/wp-content/plugins/booster-plus-for-woocommerce/includes/lib/tcpdf/tcpdf.php on line 19519, referer: https://caisafety.com/wp-admin/edit.php?post_type=shop_order
    Thread Starter DodgeThat

    (@dodgehat)

    I was able to point out the issue. It seems that some files like Date and Time pickers were disabled in the Email settings for Booster.

    https://caisafety.com/docs/_test/booster_ss04.jpg

Viewing 5 replies - 1 through 5 (of 5 total)
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