PDF not showing

  • Resolved raunhar

    (@raunhar)


    7 months, 2 weeks ago

    I am using Elementor on the wordpress site. I embedded a pdf on the new page, but on checking the frontend, the pdf box is blank.

    WordPress Version: 6.5.2

    Elementor: 3.20.4

    Please suggest the solution

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    Hi raunhar,
    Greetings. Hope you are doing well.

    Regarding your query, I have checked the URL you shared and it seems you are using Gutenberg as a page builder and not Elementor. Though this is not a problem. You can use EmbedPress with Gutenberg as well. What I found is the PDF file is not exist on your website and this is why you are not seeing on front-end. Please check this URL – https://raunharman.co.in/mjk2/wp-content/uploads/2024/03/acctclass11hhw2k17.pdf

    I would like to suggest you check if the PDF is available in your website or not. Please let me know how it goes. I am here to assist you further.

    Thank and Regards.

    Thread Starter raunhar

    (@raunhar)

    I am using Elementor. I am forwarding the screencast of the process that I have been doing.

    If you prefer I can forward the wp credentails to check

    Plugin Support Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    Hi raunhar,
    Greetings. Hope you are doing well. Thanks for sharing the screencast. I really appreciate this.

    Regarding your query, I have checked the screencast and the issue again on your website. It seems something is blocking your PDF file to show it on your website. And after upload the PDF the media URL for your PDF is also not working directly as well.

    I would like to suggest you to upload a new PDF file in your WordPress media and copy the PDF link directly and paste it on your browser and check if you can access the PDF there. For reference please check this screencast – https://d.pr/v/q54iLT

    If you are not able to access the PDF directly with the media URL then the issue is not with EmbedPress and maybe the issue is from your hosting platform or any security plugin if you are using any.

    Please let me know how it goes. I am here to assist you further.

    Thanks and Regards.

    Thread Starter raunhar

    (@raunhar)

    Thanks. I tried uploading a new pdf and inserted it in the Embed PDF. It showed up.

    Plugin Support Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    Hi?raunhar,
    Greetings.

    I am glad I was able to help, If you don’t mind me asking, could you do me a favor, and spend 30-sec to review us following this link, this will help us to serve better. I really appreciate any help you can provide.

    Link to review – https://www.ads-software.com/support/plugin/embedpress/reviews/?rate=5#new-post

    Please feel free to contact our support anytime you need help, and we are always here to help.

    Thanks & Regards.

Viewing 5 replies - 1 through 5 (of 5 total)
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