PDF & Packing Slip Details are incorrect

  • Resolved ubwebmaster

    (@ubwebmaster)


    3 weeks ago

    Hi
    We are experiencing issues with the PDF Invoices & Packing Slips for WooCommerce plugin. The generated invoices and packing slips contain incorrect details, such as inaccurate product information, pricing errors, and missing or misformatted customer details. This is causing confusion for both our customers and order fulfillment.

    Could you please investigate and provide a solution? Let me know if you need any additional information.

    Thank you.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor dwpriv

    (@dwpriv)

    @ubwebmaster our plugin prints the data as it is saved to the order data – it doesn’t manipulate that data. If data on the invoice is incorrect, it’s likely that it is that way in the order itself. Could you share a screenshot of how the order details and another of how the invoice looks, please?

    Plugin Contributor dwpriv

    (@dwpriv)

    We haven’t heard from you in a while, so I will mark this as resolved. Feel free to reopen it if you still need help.

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