PDOException

Hi there @pers ????

It seems that the error that you have found is similar to the one described in this troubleshooting guide:
https://kb.mailpoet.com/article/307-how-to-fix-general-error-2006-mysql-server-has-gone-away

Please give those steps a try and see if that solves the issue for you.

If you continue to have issues, please try manually installing the MailPoet plugin using the previous version:
https://downloads.www.ads-software.com/plugin/mailpoet.3.69.0.zip

Here’s a guide to help you:https://kb.mailpoet.com/article/258-re-installing-updating-the-plugin-via-ftp

Let us know if this fixes the problem!

Thank you, will check, but my gut feeling says the db should be ok. We’re running Azure Mysql.

Using Github actions, I reverted to version 3.60.12 which works fine.

Hi @pers ????

>Thank you, will check, but my gut feeling says the db should be ok. We’re running Azure Mysql.

Sure thing, please keep us posted once you have done it. We’ll be glad to keep troubleshooting this issue with you if needed.

Cheers

I believe the problem here is the table name MP_FORMS_TABLE

Hi @pers,

Could you please confirm if you tried to?re-install the plugin via FTP as per these instructions?

Hi there!

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Cheers!