Pending payment status and inventory

Hi there! The hold stock setting should, in theory, accomplish the first two items. Given your description of #2, however, I’m wondering if something is preventing the hold stock setting from working properly.

Can you post your system status report? You can find that by going to WooCommerce > Status in your dashboard, then clicking “Get system report,” then “Copy for support.”

As for #3, there is no default setting for receiving a notification about pending payment orders. You would need an automation plugin like AutomateWoo to achieve such functionality.

Hi!
Thanks for your reply.
Status copied!

### WordPress Environment ###

WordPress address (URL): https://lasmanolas.com
Site address (URL): https://lasmanolas.com
WC Version: 4.0.1
REST API Version: ? 1.0.7
WC Blocks Version: ? 2.5.14
Action Scheduler Version: ? 3.1.4
WC Admin Version: ? 1.0.3
Log Directory Writable: ?
WP Version: 5.4
WP Multisite: –
WP Memory Limit: 256 MB
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WP Cron: ?
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### Server Environment ###

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PHP Post Max Size: 128 MB
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cURL Version: 7.62.0
OpenSSL/1.0.2k

SUHOSIN Installed: –
MySQL Version: 10.1.44-MariaDB-cll-lve
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

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WC Database Prefix: wp_lsman_uy_
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### Post Type Counts ###

attachment: 1304
block: 1
customize_changeset: 2
nav_menu_item: 67
nf_sub: 16
page: 25
post: 7
product: 139
product_variation: 439
revision: 278
shop_coupon: 12
shop_order: 746
shop_order_refund: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (20) ###

Absolutely Glamorous Custom Admin: por Cusmin – 6.5.4
Akismet Anti-Spam: por Automattic – 4.1.4
VVAme chat: por Creame – 3.2.3
Google Tag Manager for WordPress: por Thomas Geiger – 1.11.4
Dynamic Featured Image: por Ankit Pokhrel – 3.7.0
WPBakery Page Builder: por Michael M - WPBakery.com – 6.1
Loco Translate: por Tim Whitlock – 2.3.3
Mailchimp for WooCommerce: por Mailchimp – 2.3.6
Maintenance: por WP Maintenance – 3.85
Ninja Forms: por Saturday Drive – 3.4.24.1
Porto Theme - Functionality: por P-Themes – 1.5.4
Slider Revolution: por ThemePunch – 6.1.8
Checkout Field Editor for WooCommerce: por ThemeHigh – 1.4.2
Mercado Pago payments for WooCommerce: por Mercado Pago – 4.1.1 – No probado con la versión activa de WooCommerce
WooCommerce Variation Swatches and Photos: por Lucas Stark – 3.0.6 – No probado con la versión activa de WooCommerce
WooCommerce: por Automattic – 4.0.1
Wordfence Security: por Wordfence – 7.4.6
Yoast SEO: por Equipo Yoast – 13.5
WP Security Audit Log: por WP White Security – 4.0.3
Easy Forms for MailChimp: por YIKES
Inc. – 6.6.4

### Inactive Plugins (3) ###

All In One SEO Pack: por All in One SEO Team – 3.4.2
Envato Market: por Envato – 2.0.1
Google XML Sitemaps: por Arne Brachhold – 4.1.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: UYU ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Base de la tienda: #207 - /productos/
Carrito: #208 - /cart/
Finalizar compra: #209 - /checkout/
Mi cuenta: #210 - /my-account/
Términos y condiciones: ? Página sin definir

### Theme ###

Name: Las Manolas
Version: 1.1
Author URL: https://www.portotheme.com/
Child Theme: ?
Parent Theme Name: Porto
Parent Theme Version: 5.2.2
Parent Theme Author URL: https://www.portotheme.com/
WooCommerce Support: ?

### Templates ###

Overrides: porto/woocommerce/archive-product.php
porto/woocommerce/cart/cart-shipping.php
porto/woocommerce/cart/cart-totals.php
porto/woocommerce/cart/cart.php
porto/woocommerce/cart/cross-sells.php
porto/woocommerce/cart/mini-cart.php
porto/woocommerce/cart/proceed-to-checkout-button.php
porto/woocommerce/cart/shipping-calculator.php
porto/woocommerce/checkout/form-billing.php
porto/woocommerce/checkout/form-checkout.php
porto/woocommerce/checkout/form-coupon.php
las-manolas/woocommerce/checkout/form-login.php
porto/woocommerce/checkout/form-pay.php
porto/woocommerce/checkout/payment.php
porto/woocommerce/checkout/review-order.php
porto/woocommerce/content-product.php
porto/woocommerce/content-product_cat.php
porto/woocommerce/content-single-product.php
porto/woocommerce/content-widget-product.php
porto/woocommerce/global/form-login.php
porto/woocommerce/global/quantity-input.php
porto/woocommerce/global/wrapper-start.php
porto/woocommerce/loop/add-to-cart.php
porto/woocommerce/loop/loop-end.php
porto/woocommerce/loop/loop-start.php
porto/woocommerce/loop/no-products-found.php
porto/woocommerce/loop/orderby.php
porto/woocommerce/loop/pagination.php
porto/woocommerce/loop/rating.php
porto/woocommerce/loop/sale-flash.php
porto/woocommerce/myaccount/downloads.php
porto/woocommerce/myaccount/form-add-payment-method.php
porto/woocommerce/myaccount/form-edit-account.php
porto/woocommerce/myaccount/form-edit-address.php
porto/woocommerce/myaccount/form-login.php
porto/woocommerce/myaccount/form-lost-password.php
porto/woocommerce/myaccount/form-reset-password.php
porto/woocommerce/myaccount/lost-password-confirmation.php
porto/woocommerce/myaccount/my-account.php
porto/woocommerce/myaccount/my-address.php
porto/woocommerce/myaccount/my-downloads.php
porto/woocommerce/myaccount/my-orders.php
porto/woocommerce/myaccount/orders.php
porto/woocommerce/myaccount/payment-methods.php
porto/woocommerce/myaccount/view-order.php
porto/woocommerce/order/form-tracking.php
porto/woocommerce/order/tracking.php
porto/woocommerce/single-product/add-to-cart/simple.php
porto/woocommerce/single-product/add-to-cart/variable.php
porto/woocommerce/single-product/meta.php
porto/woocommerce/single-product/product-attributes.php
porto/woocommerce/single-product/product-image.php
porto/woocommerce/single-product/product-thumbnails.php
porto/woocommerce/single-product/rating.php
porto/woocommerce/single-product/related.php
porto/woocommerce/single-product/review-meta.php
porto/woocommerce/single-product/review-rating.php
porto/woocommerce/single-product/review.php
porto/woocommerce/single-product/sale-flash.php
porto/woocommerce/single-product/short-description.php
porto/woocommerce/single-product/tabs/tabs.php
porto/woocommerce/single-product/title.php
porto/woocommerce/single-product/up-sells.php
porto/woocommerce/single-product-reviews.php

### Action Scheduler ###

Completo: 484
Oldest: 2020-04-13 03:04:06 +0000
Newest: 2020-04-24 18:11:26 +0000

Thanks for your response. Nothing in your system status report jumps out as something that should have any effect on the hold stock setting.

I’d recommend conflict testing, using the Health Check and Troubleshooting (https://www.ads-software.com/plugins/health-check/) plugin. This means testing to see if the issue is being caused by a code conflict between plugins or your theme. The Troubleshooting Mode of the Health Check plugin will allow you to simulate how your site would look and behave with plugins disabled and a default theme without actually changing the site.

These are the steps you should take:

1. Back up your site. Many hosting providers offer a way to do this, and there is the Jetpack (https://www.jetpack.com) plugin if your host does not provide this option.
2. Update all your plugins and your theme to their latest versions and see if the problem fixes itself.
3. If the problem remains, go to Appearance > Themes in your dashboard, search for the Storefront theme, and install it (but do not activate it yet).
4. Turn on Troubleshooting Mode in the Health Check plugin by going to Tools > Site Health > Troubleshooting and clicking “Enable Troubleshooting Mode.” Then, while in Troubleshooting Mode:
4. Switch your theme to Storefront.
5. Disable all plugins except for WooCommerce.
6. Repeat the action that is causing the problem.

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which one is causing the problem, reactivate them one by one, testing after each, until you find the one causing conflict. Switching the hold stock setting to one minute for testing purposes would make this testing easier.

We haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions!