• Resolved Apfelbiss

    (@apfelbiss)


    Hello,

    we are using a special tag for “call for price” products, but recognized, that it does only work with empty prices and prices that aren’t zero.

    When it’s zero, the price and the add to cart button are shown.

    It’s not possible for us to activate the option “Enable Call for Price for zero(0) price products”, because there are also free products in the shop.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support priyankajagtap

    (@priyankajagtap)

    Hi @apfelbiss,

    Apologies for the inconvenience and for the delay in response to this.

    Can you please share the product URL along with the screenshots of the settings you have set up for this plugin? We will set up the same settings at our end to try to replicate the issue you mentioned and will see if we are able to replicate the same or not.

    Do let us know.

    Regards,
    Priyanka

    Thread Starter Apfelbiss

    (@apfelbiss)

    Hello,

    here you can see the General Settings:
    https://www.directupload.net/file/d/6645/nqiysohq_png.htm

    It’s activated for Simple and Variable Products.

    I can’t post the link publicly. Here is a screenshot from the product settings:
    https://www.directupload.net/file/d/6645/53xo6bcl_png.htm

    Thank you in advance.

    Plugin Support priyankajagtap

    (@priyankajagtap)

    Hi @apfelbiss,

    Thank you for sharing the screenshots of the settings.

    I have checked your settings and observed that you have not enabled the “Enable Call for Price for zero(0) price products” setting hence the product that has 0 price is not showing the Call for Price label on the front-end. You will need to keep enable this setting also along with the Product Taxonomy setting.

    Kindly enable the “Enable Call for Price for zero(0) price products” setting and check if still, the Call for Price label is displaying on the product page which is having 0 price?

    Please check and let me know the result.

    Thread Starter Apfelbiss

    (@apfelbiss)

    THello,

    thank you for your reply.

    Isn’t it possible to set “Call for price” options independently from the price (no matter if empty, zero or >0)? We would need to enable “Call for price” for products only in combination with the tag “callforprice”.

    Because as already explained:
    It’s not possible for us to activate the option “Enable Call for Price for zero(0) price products”, because there are also free products in the shop.

    Therefore it would be nice to get this feature added within an update.

    Plugin Support priyankajagtap

    (@priyankajagtap)

    Hi @apfelbiss,

    Currently, it is not possible in our lite version to set the Call for Price label settings on each product individually. However, this is possible to achieve with our Pro version of the Call for Price plugin. You can set up the Call for Price label individually on a product basis in the pro version of our plugin.

    Do let us know if you have any questions.

    Thread Starter Apfelbiss

    (@apfelbiss)

    Hello,

    we don’t want to set “Call for Price” individually for every product.

    We want to set “Call for Price” for every product with the tag “callforprice”, even for products with price = zero.

    Currently the tag option doesn’t work for products with price = zero.
    We can’t set “Call for price” for every product with price = zero, as described before.

    Plugin Support priyankajagtap

    (@priyankajagtap)

    Hi @apfelbiss,

    I understood your requirement. I will discuss it with the development team and I will get back to you with an update on the same.

    Regards,
    Priyanka

Viewing 7 replies - 1 through 7 (of 7 total)
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