Percentage is not counting and orders amount

  • Resolved bashiachuki

    (@bakoline)


    5 years, 6 months ago

    Hi,

    I noticed that on vendors dashboard, the percentage is not working and also orders amount.

    View post on imgur.com

    For example, this vendor percentage is set on 10%, but it has 0 value anyway.

    Can you please help, what can be the issue?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter bashiachuki

    (@bakoline)

    Any help regarding this issue?

    Hello @bakoline,

    Please navigate to wp-admin–>Dokan–>settings–>Withdraw
    https://prnt.sc/m1jh6r

    Then mark order status for withdrawing completed and make sure there is no threshold set. If there is any threshold set the earning will show after the threshold ends. Means if you have a 7day threshold, then after the order is completed it will take 7days to show on the earning.

    Please check if the completion of the order has crosses 7days. If yes and the issue remains, let me know.

    Thanks.

    Thread Starter bashiachuki

    (@bakoline)

    Thank you for your help!

Viewing 3 replies - 1 through 3 (of 3 total)
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