Performance Issue with Alma Payment Plugin During WooCommerce Checkout

Dear Alma Payment Plugin Support Team,

I hope this message finds you well. I am reaching out to report a performance issue I’ve encountered with the Alma Payment Plugin on my WooCommerce site that specifically affects the checkout process.

While conducting performance audits, I noticed a significant delay during the checkout phase, particularly when executing the “wc-ajax=update_order_review” AJAX action. With the Alma Payment Plugin activated, the response time for this action significantly increases, averaging between 6 to 7 seconds. However, when I deactivate the plugin, the response time dramatically improves to approximately 1 second.

This discrepancy suggests that the plugin may be affecting the efficiency of the checkout process, potentially impacting the user experience on my site. I have taken the following steps to isolate the issue:

Tested on a staging environment with a similar setup to ensure it’s not related to server performance or external factors.
Deactivated other plugins to rule out conflicts, with the issue persisting solely when the Alma Payment Plugin is active.
Ensured that all themes and plugins are updated to their latest versions.
Given the above, I kindly request your assistance in investigating this matter. I am eager to understand the cause of this delay and to explore potential solutions or optimizations that could mitigate the performance impact during the checkout process.

If there are specific logs, settings, or additional information you require to diagnose this issue, please let me know, and I will provide them promptly.

Thank you for your attention to this matter and for your continued support. I look forward to your guidance on resolving this issue.