Performance Score & Recommendations under Opportunities are not displaying

  • Resolved panugu

    (@panugu)


    1 year, 10 months ago

    Hi,

    I recently installed Hummingbird on our site’s staging platform. While QA I noticed that the performance test score is not displaying in the Performance test tab along with the Recommendations for Opportunities. Could you please help me with this?

    Thank you,

    Prathyeka Reddy.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Saurabh – WPMU DEV Support

    (@wpmudev-support7)

    Hi @panugu

    Hope you are doing fine!

    Please make sure the WPMU Dev Site IP is whitelisted, please find more information below:
    https://wpmudev.com/docs/getting-started/wpmu-dev-ip-addresses/

    If the issue is still showing even after verifying our IP’s are whitelisted, we’d recommend a conflict test, to identify any plugin restricting this functionality. Make sure you have a recent backup and perform this operation on your dev/staging site if possible. To learn more about a plugin conflict test, please see this guide below:?https://wpmudev.com/docs/getting-started/getting-support/#conflict-test.
    Basically, you’ll need to deactivate all plugins, except Hummingbird and switch to a basic theme. Then verify if the issue persists. If it doesn’t then start activating the plugins/theme one by one until you identify the one causing the issue.

    Let us know the results of the conflict test to provide further help.

    Kind regards

    Luis

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @panugu,

    Since we haven’t heard from you for a while, I’ll go ahead and mark this thread as resolved. Please feel free to re-open for any further assistance.

    Regards,

    Nithin

Viewing 2 replies - 1 through 2 (of 2 total)
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