• Resolved tmh24

    (@tmh24)


    Good Day,

    Please kindly assist, I have been receiving a Fatal error periodically with Royal Addons. This is causing non functioning header and footer (specially on mobile of canvas menu) as well as effecting shop archive and other feature. Plugin is also causing critical error. Error below, please assist thank you.

    Fatal error: Uncaught Error: Cannot use object of type WP_Error as array in /home/themeubi/public_html/wp-content/plugins/royal-elementor-addons/classes/utilities.php:940 Stack trace: #0 /home/themeubi/public_html/wp-content/plugins/royal-elementor-addons/modules/form-builder/widgets/wpr-form-builder.php(365): WprAddons\Classes\Utilities::get_mailchimp_lists() #1 /home/themeubi/public_html/wp-content/plugins/royal-elementor-addons/modules/form-builder/widgets/wpr-form-builder.php(1462): WprAddons\Modules\FormBuilder\Widgets\Wpr_Form_Builder->register_settings_section_mailchimp() #2 /home/themeubi/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(2386): WprAddons\Modules\FormBuilder\Widgets\Wpr_Form_Builder->register_controls() #3 /home/themeubi/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(1065): Elementor\Controls_Stack->init_controls() #4 /home/themeubi/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(569): Elementor\Widget_Base->init_controls() #5 /home/themeubi/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(192): Elementor\Controls_Stack->get_stack() #6 /home/themeubi/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(314): Elementor\Widget_Base->get_stack() #7 /home/themeubi/public_html/wp-content/plugins/elementor/core/files/css/global-css.php(120): Elementor\Controls_Stack->get_controls() #8 /home/themeubi/public_html/wp-content/plugins/elementor/core/files/css/global-css.php(66): Elementor\Core\Files\CSS\Global_CSS->render_schemes_and_globals_css() #9 /home/themeubi/public_html/wp-content/plugins/elementor/core/files/css/base.php(680): Elementor\Core\Files\CSS\Global_CSS->render_css() #10 /home/themeubi/public_html/wp-content/plugins/elementor/core/files/base.php(180): Elementor\Core\Files\CSS\Base->parse_content() #11 /home/themeubi/public_html/wp-content/plugins/elementor/core/files/css/base.php(131): Elementor\Core\Files\Base->update_file() #12 /home/themeubi/public_html/wp-content/plugins/elementor/core/files/css/base.php(227): Elementor\Core\Files\CSS\Base->update() #13 /home/themeubi/public_html/wp-content/plugins/elementor/includes/frontend.php(1076): Elementor\Core\Files\CSS\Base->enqueue() #14 /home/themeubi/public_html/wp-content/plugins/elementor/includes/frontend.php(693): Elementor\Frontend->parse_global_css_code() #15 /home/themeubi/public_html/wp-content/plugins/royal-elementor-addons/admin/includes/wpr-render-templates.php(224): Elementor\Frontend->enqueue_styles() #16 /home/themeubi/public_html/wp-includes/class-wp-hook.php(324): WprAddons\Admin\Includes\WPR_Render_Templates->enqueue_scripts(”) #17 /home/themeubi/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #18 /home/themeubi/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #19 /home/themeubi/public_html/wp-includes/script-loader.php(2263): do_action(‘wp_enqueue_scri…’) #20 /home/themeubi/public_html/wp-includes/class-wp-hook.php(324): wp_enqueue_scripts(”) #21 /home/themeubi/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #22 /home/themeubi/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #23 /home/themeubi/public_html/wp-includes/general-template.php(3065): do_action(‘wp_head’) #24 /home/themeubi/public_html/wp-content/plugins/royal-elementor-addons/admin/templates/views/theme-header.php(22): wp_head() #25 /home/themeubi/public_html/wp-content/plugins/royal-elementor-addons/admin/includes/wpr-render-templates.php(105): require(‘/home/themeubi/…’) #26 /home/themeubi/public_html/wp-includes/class-wp-hook.php(326): WprAddons\Admin\Includes\WPR_Render_Templates->replace_header(NULL) #27 /home/themeubi/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #28 /home/themeubi/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #29 /home/themeubi/public_html/wp-includes/general-template.php(38): do_action(‘get_header’, NULL, Array) #30 /home/themeubi/public_html/wp-content/plugins/elementor/modules/page-templates/templates/header-footer.php(9): get_header() #31 /home/themeubi/public_html/wp-includes/template-loader.php(106): include(‘/home/themeubi/…’) #32 /home/themeubi/public_html/wp-blog-header.php(19): require_once(‘/home/themeubi/…’) #33 /home/themeubi/public_html/index.php(17): require(‘/home/themeubi/…’) #34 {main} thrown in /home/themeubi/public_html/wp-content/plugins/royal-elementor-addons/classes/utilities.php on line 940

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi,
    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.ads-software.com

    Kind regards,
    Givi

    Technigal

    (@twwebbie)

    Try going into Elementor, then the Features tab, then “Deactivate All” – suddenly my website is very fast after I did this. When I turn on Nestles Elements, it goes horribly slow again. How can we fix that?

    • This reply was modified 1 month ago by Technigal.
    Plugin Contributor George

    (@rubeushagrid13)

    Hi again,

    Have you provided requested information on mail, please provide them and we’ll check all the details.

    Kind regards,
    George

Viewing 3 replies - 1 through 3 (of 3 total)
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