Permalink Manager Lite Options Stuck on Loading Icon when Save (Updating)

  • Resolved raphc

    (@raphc)


    1 year, 5 months ago

    Permalink Manager Lite Options Stuck on Loading Icon when Save on visual editor.

    Updating… button runs forever
    Loading circle icon (the dots) run forever

    It only happens occasionally but repeatedly after 3-4 successful saves.

    No console errors

    Cannot refresh, and the website is on loading forever.

    Must close the tab, once the tab closes, other pages load perfectly fine.

    When reopening the post visual editor, the save is successful.

    Any suggestions would be greatly appreciated! Thanks in advance!

    error image: https://ibb.co/k2qTb61

    https://imgbb.com/k2qTb61
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Maciej Bis

    (@mbis)

    Hi @raphc,

    If there are no JS problems in the browser’s console log, it appears that the issue is not with the plugin itself.

    By design, the “loading overlay” should be deleted only after all metaboxes controlled by other plugins have been reloaded. For the same reason, not only will the loading overlay remain, but the blue button at the top of the screen will remain disabled and display “Updating” text.

    This is probably because, when the metaboxes are being reloaded, some code within the third-party code fails and the code execution is halted.

    If the problem occurs only occasionally, the problem is most likely a timeout that happens when a particular piece of code tries to use more memory than your server is able to allocate.

    Could you check “Site’s Health” report to see the current “PHP Memory Limit“?

    Thread Starter raphc

    (@raphc)

    Hi @mbis

    Thanks for the quick response!

    I understand your explanation and had guided me towards a direction in solving this issue.

    Since it is not a JS issue, I’ve done the following checks

    • Timeout Limit on PHP side
    View post on imgur.com

    • Checking Error Log in php-fpm ( unfortunately no errors in here)
    • Deactivated Plug-in 1 by 1

    My conclusion is that upon deactivating the plugin Spectra, the issue seems to be resolved. Perhaps there is a conflict between the two plugins and Visual Editor itself. I want to look deeper into this issue since my graphic designer really wanted to try out Spectra.

    Thanks for your help and support!

    Plugin Author Maciej Bis

    (@mbis)

    No problem, I am happy to help ??

Viewing 3 replies - 1 through 3 (of 3 total)
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