Permalinks are messed up after update

  • Resolved TralineSpencer

    (@tralinespencer)


    10 years, 1 month ago

    My site address is https://www.sociallyurban.com

    I recently updated my plugins along with wordpress (to 4.0). After I updated everything I couldn’t log into my admin area. I’d get an error message. And when I tried to visit my site I’d get the same error message. I contacted my site host godaddy and they told me “WordPress SEO” was the problem. The person at godaddy renamed the SEO plugin and that allowed me to access my site admin page. As soon as I got back into my wordpress admin I deactivated “WordPress SEO”. After it was deactivated I got a new error message when I tried to visit my site. The same thing happened to my wordpress admin page too. I couldn’t log back in. I used the back arrow to take me back to my wordpress admin page. Then I reactivated “WordPress SEO” and updated it. That gave me access to my site again. But now none of my post links work. My homepage loads fine but when I try to click on individual blog links I get another error message. So I tried to change my permalink options in an attempt to fix all of my blog links that weren’t working. That kinda worked but now it added an extra folder name in the blog address (“index.php”).

    example – https://www.sociallyurban.com/index.php/us/

    Before all of the problems started my blog links just contained the blog title

    example – https://www.sociallyurban.com/us

    How can I make all my blog permalinks go back to the way it was (without “index.php”)?

    Please help. My site has been down for 3 days now. Right before an election my site gets the most traffic and since I’m having all of these problems I’m missing out on the election surge.

    Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)

  • Get GoDaddy to move you to a Linux server. You’re on a Windows shared server, and that’s why you see the index.php in permalinks. Windows requires that for pretty permalinks. Linux servers do not. And linux is more secure and less buggy anyway.

    See https://support.godaddy.com/help/article/1285/switching-your-hosting-account-operating-system The change will be transparent to you and users.

    Thread Starter TralineSpencer

    (@tralinespencer)

    @songdogtech Thanks for the help. I’ll get godaddy to change it but why did the pretty permalinks work with no problem for the past 4 years?

    Thread Starter TralineSpencer

    (@tralinespencer)

    Will the switch to Linux mess up any of my plugins, or delete content that I uploaded on the Windows shared server?

    The change will be transparent to you and users. Just reset permalinks after the change. But you may have to edit the Menu items, as they may still retain the index.php.

    Windows servers will support permalinks without the “index.php” if there is a certain module installed on the server. Godaddy may have moved you to a Windows server in the past that didn’t have that module. Hard to say why the issue suddenly arose, but the best thing to do is get away from a Windows server.

    Thread Starter TralineSpencer

    (@tralinespencer)

    @songdogtech

    You are a freakin genius. I should have took your advice from the start but I thought it would be too much of a headache to switch hosting when I have 10 other sites sharing that same hosting account. So instead of taking your advice to switch from windows to linux, I hired a wordpress “expert” for $30 and he assured me he could fix it. 2 hours later he told me he tried to fix it but couldn’t because something was wrong with the coding. After that didn’t work I decided to go ahead and try switching my windows server hosting to linux. I call godaddy and within 5 minutes they switched it for me and immediately after the switch went through my site was back working again. Every little issue or problem I’ve had with my wordpress blog was gone in an instant. So thanks, you were right, and now I’m mad I wasted a whole weekend trying to fix this crap when the perfect solution was staring me right in the face from the beginning. lol

    So anyone who has wordpress on a windows hosting account, change it to linux ASAP! It’s quick, easy, painless, and it will make your life so much easier.

    Mark Ratledge

    (@songdogtech)

    @tralinespencer, glad that got fixed! Windows servers are always a problem. I think even Godaddy wishes they could get rid of them and move all their customer’s accounts to linux.

    And, true, it’s generally a bad idea to hire someone who emails you out of the blue from these forums. The forums are read by, at least, many people trolling for work, and at worst, lots of scammers.

Viewing 6 replies - 1 through 6 (of 6 total)
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