HI becky – have you followed steps in https://www.ads-software.com/plugins/amr-users/installation/
1) have you created test data for that plugin? and if you have
2) is that plugins data stored in the wordpress database user meta table?
If yes – plugin should ‘find’ it.
If no – some custom work would be required to get the data out of their tables.
There is no option to manage the permanently excluded because it would add unnecessary extra complexity. It’s bad enough having to have a page to manage meta keys AND a page for fields (within meta keys). It became necessary to permanently exclude some keys due to one plugins poor use of the usermeta – essentially using ‘data’ as the user meta key (?!) – resulting in an unmanageable ever expanding list of meta keys.
Permanently excluded:
‘comment_shortcuts’,
‘rich_editing’,
‘show_admin_bar_front’,
‘_woocommerce_persistent_cart’,
‘session_tokens’,
‘show_welcome_panel’
/* and exclude some deprecated fields, since wordpress creates both for backward compatibility ! */
elseif (stristr ($i, ‘dismissed_’)) return true;
elseif (stristr ($i, ‘media_library_mode’)) return true;
elseif (stristr ($i, ‘meta-box-order_’)) return true;
elseif (stristr ($i, ‘last_post_id’)) return true;
elseif (stristr ($i, ‘nav_menu’)) return true;
elseif (stristr ($i, ‘default_password_nag’)) return true;
elseif (stristr ($i, ‘metabox’)) return true;
elseif (stristr ($i, ‘plugins_last_view’)) return true;
elseif (stristr ($i, ‘closedpostboxes’)) return true;
elseif (stristr ($i, ‘columnshidden’)) return true;
elseif (stristr ($i, ‘screen_layout’)) return true;
elseif (stristr ($i, ‘metaboxhidden_’)) return true;
elseif (stristr ($i, ‘metaboxorder_’)) return true;
elseif (stristr ($i, ‘_per_page’)) return true;
elseif (stristr ($i, ‘user-settings’)) return true;
elseif (stristr ($i, ‘user-settings-time’)) return true;
elseif (stristr ($i, ‘manageedit’)) return true;
elseif (stristr ($i, ‘user-settings-time’)) return true;
elseif (stristr ($i, ‘access_cap_times’)) return true; // 201501 – oh so annoying
elseif (stristr ($i, ‘mingle_forum_last_post_time’)) return true; // 201608 – just for mingle forum – what are they doing here ?