Permission and non logged problem

  • Resolved raxo

    (@raxo)


    6 years, 10 months ago

    Hi!

    After setup of widget I have two problems with it.

    1. When I’m logged on my facebook in some browser and enter my site, after clicking to chat in messenger new window show up asking for permission for my Fb page to know public informations about someone who write. “This allows *my site name* to see info you’ve made public.” I have seen on few sites that they do not ask for that.

    2. When I’m logged off my facebook in browser and enter my site, messenger do not show up. Also when I’m on my phone (Android), where I have Messenger App and Facebook App and try to visit my site on Chrome, messenger do not show up neither.

    Thanks in advance!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author thatguysam

    (@thatguysam)

    Hey @raxo

    1. Facebook is very serious about their users information, therefore, they are going to let users when they are giving away said users’ information. For now it’s how it works.

    2. Without actually seeing your site it’s hard to say why the chat might not be showing up. Make sure your site is https and if you are try disabling your plugins one at a time and check if it works when a particular plugin is disabled, specifically anything Facebook related.

    Also can you provide the url to your site?

    Thread Starter raxo

    (@raxo)

    Hey @thatguysam

    1. An example of site that is not asking for permission with facebook messenger:
    https://www.labnol.org/internet/embed-facebook-messenger-website/29136/
    But I understand that can be law differences betwean many coutries or something like it. If you update widget not to ask permission that would be great but if you can’t by law or something, I can live with that ??

    2. Turning off other widgets did not help.
    Link to site: https://nowykierowca.pl/
    Site is still under construction and is not optimalized and all the stuff, just testing things and working on it.

    Plugin Author thatguysam

    (@thatguysam)

    Make sure the url that is whitelisted is exactly like the url you see in your browser.
    If it has https or www then the whitelisting should be exactly the same.
    For example:

    If you only whitelisted:
    https://www.google.com

    Then the following domains will still be blocked:

    You must whitelist: https://www.google.com, https://google.com, and any accessible combination of your domain name.

    It checks this in the cross origin setting which some browsers may handle differently.

    Plugin Author thatguysam

    (@thatguysam)

    I’m going to go ahead and resolve issue this since there hasn’t been a response in a while. Let me know if you need any more help.

Viewing 4 replies - 1 through 4 (of 4 total)
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