Permission denied error

It seems like the plugin hasn’t been installed properly. Please re-install. Thanks.

I did that, still getting the error, I’m confused as to how a plugin installed three years ago which only started showing the error in the last few weeks could have been installed incorrectly, could you explain?

Also, you’ve marked this as resolved and it isn’t.

• This reply was modified 5 years, 8 months ago by Venutius.

The plugin is using session_start() function of PHP – https://php.net/manual/en/function.session-start.php to try and start a session which seems to be throwing the error.

This is a PHP related error. The following link might be helpful:
– https://stackoverflow.com/questions/6821532/php-warning-permission-denied-13-on-session-start.

Yes but the question is, how many people on shared hosting have write access to the root directory of the install? We only have write access to our hosting directory which is several directories in from the root.

I guess the question is, does this error cause issues for the plugin? If not could you change your code to check for write access to the root and if not then skip the command?

It seems like your hosting provider would be able to help you with this as they determine this configuration. Kindly share this error with them and they should be able to get it rectified. Thanks.