Permission error: (#200) The app is not whitelisted to use this API

Did you solve this? I’ve got the same problem

Hi,

sorry for the delay on this.

If you still have the same error when trying to create a new product catalog, please find the error in the “Logs” tab and download the report for that error. Then, post here the content of the report so I can try to check some other info.

Thanks!

i have the same problem, this is my report:

—- Report: 2021-02-12T17:38:32+00:00 —-

Exception: PixelCaffeine\Admin\Exception\FBAPIException

——————–

Message: Permission error: (#200) The app is not whitelisted to use this API

—- Context —-

{“code”:400,”$_REQUEST”:

Hi @valentinzunino03,

the report seems to be cut. Please, try to post it again by using the “CODE” button of the editor when trying to reply here.

`—- Report: 2021-02-17T15:13:57+00:00 —-

Exception: PixelCaffeine\Admin\Exception\FBAPIException

——————–

Message: Permission error: (#200) The app is not whitelisted to use this API

—- Context —-

{“code”:400,”$_REQUEST”:{“action”:”aepc_get_product_catalog_ids”,”_wpnonce”:”2232eb22c7″,”woocommerce-login-nonce”:null,”woocommerce-reset-password-nonce”:null},”request”:{“endpoint”:”\/<id>\/owned_product_catalogs”,”method”:”GET”,”auth_token”:”********************X2Lvn”,”parameters”:{“limit”:100}},”response”:{“headers”:{},”body”:”{\”error\”:{\”message\”:\”(#200) The app is not whitelisted to use this API\”,\”type\”:\”OAuthException\”,\”code\”:200,\”fbtrace_id\”:\”A18L9o6Lyjfo1xWXJeqcA4l\”}}”,”response”:{“code”:200,”message”:”OK”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}}

Hi
I found the solution regarding that error,
Just go to your Facebook account menu top right, select parameter, parameter and authorization, on the left side of page, scroll down, select professional integration and in the list renew the broken’s authorizations
Hope it’s gonna works for you
Regards
Pascal