Permission Issue

  • Resolved connor234

    (@connor234)


    2 years, 1 month ago

    Hi there,

    We have an issue whereby when attempting to access areas of this plugin and also while updating products (I could not directly replicate, but a client mentioned this)

    Image: https://prntscr.com/y0psLuZQvBzY

    Deactivating this plugin directly fixes the issue. Both users that have been tested are full Administrators without any amendments to the roles (IE restrictions)

    Any ideas?

    Cheers, Connor

Viewing 1 replies (of 1 total)
  • Plugin Support priyankajagtap

    (@priyankajagtap)

    Hi @connor234,

    Thank you for sharing the screenshot of the issue.

    I tried to replicate this issue at our end but I am unable to replicate the same. I tried accessing the plugin dashboard via two test users in different browser sessions. But I didn’t get any such permission issue.

    Can you please drop us an email at
    “support at tychesoftwares dot freshdesk dot com” where we can discuss more on this issue? And we will assist you in a better way there to solve this issue.

    Regards,
    Priyanka

Viewing 1 replies (of 1 total)
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