Permissions: As an editor i cannot clone a popup

  • Resolved near03

    (@near03)


    1 month, 3 weeks ago

    Hello,

    When I try to clone a popup as an editor, the following message appears:

    “You do not have permission to clone the popup!”

    Is there a solution for this?

    Regards

Viewing 1 replies (of 1 total)
  • Plugin Support Jawad Ahmed

    (@jawada)

    Hi @near03

    Hello,

    Please ask your administrator to grant editors full access to the plugin. They can do this by navigating to Popup Builder > Settings and adding the “Editor” role under User role to access the plugin.

    This should resolve the issue.

    If the problem persists, feel free to contact us via our dedicated support forum. You can visit https://help.popup-builder.com/en/, where you’ll find options to chat with us or send an email. Our team is here to assist you and will gladly address any concerns you may have.

    Best regards,

Viewing 1 replies (of 1 total)
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