Hi CLIENT NAME REMOVED,
further to the issues with the frequently bought together plugin.
The developers have overreached in the development of the plugin and added new dynamic functionality. Unfortunately, that now means the plugin no longer works with your existing set-up.
These are the problems that are now occurring:
- Empty box on pages that do not use the plugin because they are forcing it onto every page.
- Dynamic ‘unloading / removal’ of currently displaying product level set bought together products?once a product variation is chosen resulting in notification ‘Permissions check failed’ inside an empty box.
- Product qty increase / decrease no longer functioning.
There are other solutions but that would mean the complete removal of the plugin in DEV, new plugin and further testing, then the identification of all products using the existing plugin and similar settings then applied to the new plugin before going back live.
I will contact the plugin developers for support as it is a premium plugin however I expect them to do as most of them do and shift the blame elsewhere.
Total removal and implementation of an alternative solution could be 30-40 hours or more as I will have to go through almost every product on your website.
I’ll let you know what they say.
Best regards,