Permissions check failed

Following up on this, the issue is tied into the litespeed cache plugin. When the cache is cleared the issue no longer exists, however I expect it to re-occur once the cache is fully formed.

As an aside, this is the 2nd issue I have encountered since the last update. Seems to me you have overreached in the development of additional functionality and tarnished a useful plugin in the process.

• This reply was modified 3 months, 4 weeks ago by markgriffin.

Hi @markgriffin ,

After updating the plugins on your site, kindly make sure you purge the caches and cookies completely from your site and your browser as well. This will make sure all the changes are applied properly.

When our developers add new features, it requires a lot of investigation and inspection before we confirm the final release. As the nature of digital software and plugins are constantly improving, we also need to make changes to make our plugins work in harmony with other external plugins and WooCommerce/WordPress updates.

If you need help from us, feel free to reach out at any time on this forum.

Best regards.

i didn’t know all that. thanks for keeping informed about the process with that enlightening statement that addresses nothing.

And here’s the third issue since your great new update. THE QTY INCREASE NO LONGER WORKS.

Example: https://www.leisurequip.com/shop/product/tylo-vista-160-steam-shower-cabin-with-stella-column/

What a great new way to encourage me to now look for an alternative. I suppose 1 less paying customer won’t matter.

Basically, the plugin is no longer compatible with caching.

Hi CLIENT NAME REMOVED,

further to the issues with the frequently bought together plugin.

The developers have overreached in the development of the plugin and added new dynamic functionality. Unfortunately, that now means the plugin no longer works with your existing set-up.

These are the problems that are now occurring:

• Empty box on pages that do not use the plugin because they are forcing it onto every page.
• Dynamic ‘unloading / removal’ of currently displaying product level set bought together products?once a product variation is chosen resulting in notification ‘Permissions check failed’ inside an empty box.
• Product qty increase / decrease no longer functioning.

There are other solutions but that would mean the complete removal of the plugin in DEV, new plugin and further testing, then the identification of all products using the existing plugin and similar settings then applied to the new plugin before going back live.

I will contact the plugin developers for support as it is a premium plugin however I expect them to do as most of them do and shift the blame elsewhere.

Total removal and implementation of an alternative solution could be 30-40 hours or more as I will have to go through almost every product on your website.

I’ll let you know what they say.

Best regards,