• Resolved Ruben

    (@rubenvankempen)


    After searching along I discovered that ReviewX is causing a problem.

    This is about permissions to view/use media. When ReviewX is activated, Editors cannot see media from other users.

    When this ReviewX-plugin is disabled, this problem is fixed.

    Would you guys please update this on short notice? It has been causing problems and inconveniences within our company for several months now.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Sabbir Mahmud

    (@sadhinsabbir)

    Hey @rubenvankempen !

    I hope you’re doing fine, and thanks for reporting the issue.

    Since the issue seems to be site-specific, we will need some more information on this. Would you please contact our dedicated support team?? They will take care of it.

    Best regards
    Sabbir, Team ReviewX

    Thread Starter Ruben

    (@rubenvankempen)

    Somehow, this problem suddenly automatically solved by itself. If thre any further action required I’ll let you know. Thanks anyway.

    Plugin Contributor Sabbir Mahmud

    (@sadhinsabbir)

    Hey @rubenvankempen ,

    Sounds great. Feel free to get back if you face any issues in the future.

    Best regards,
    Sabbir, Team ReviewX

Viewing 3 replies - 1 through 3 (of 3 total)
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