• Resolved Mehdi Sharif

    (@mehdisharif)


    hi, i send an email from crm to contact in persian language.
    The body of the email was okay, but the title converted to: ?a?3?a ?§??ù…??ù? ?§?2 ù???ù??3?§ù
    note: email title in database is ok

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  • Hello @mehdisharif

    I have checked with the Persian language but it seems okay so far. I have sent an email with the Persian title and body, ref: https://prnt.sc/r8vy1k

    I got the email exactly the same: https://prnt.sc/r8vyul

    Umm, I’m not sure why you are facing the issue though or what can be a reason for this! Is that a Gmail inbox or any other? Does it support Unicode?

    Thanks

    Thread Starter Mehdi Sharif

    (@mehdisharif)

    its in wp erp logs and database is OK, but in email that really i received title is wrong

    Hello @mehdisharif

    Pardon me but did you check the screenshot I shared (https://prnt.sc/r8vyul)? We were unable to reproduce it and we found it’s working fine with the Persian Language.

    For further investigation, we need to know which email you are using? Is that Gmail or any other mail? Does it support Unicode?

    Thanks

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