• Hi, I’m facing a problem uploading photos that has persisted for a few weeks.

    The error message I get is:
    An error occurred in the upload. Please try again later.

    It occurs intermittently to seemingly random photos (with 80% failure rate, ending up with this same error message).

    I’ve searched for solutions and some suggested changing file permissions in the wp-content folder using an FTP client to 744 or 755. I’m trying this method but am facing issues with my FTP client login. Will update on this solution later.

    Are there other possible reasons for this error?

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  • Thread Starter nickangtc

    (@nickangtc)

    Hi, an update:

    I noticed some files had dimensions of 5184 x 3456 and those cannot be uploaded. I tried resizing the image (not file) size and they seem to get uploaded fine.

    I’m now going to resize all my product images and hope it’s a permanent solution.

    You need to set the value of upload_max_filesize and post_max_size in your php.ini
    php_value upload_max_filesize 40M
    php_value post_max_size 42M

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