Personal account

  • Resolved inga1989

    (@inga1989)


    1 year ago

    Hello, I wanted to make some changes to my personal account page.

    Only one nuance arose. That when I click on the orders icon I created, all the orders that have been made open, but when I click view, a new page opens, saying that no such information was found.

    When I use elementor my account tab everything works fine.

    I contacted Elementor, but they said they can’t help here because it’s out of their territory and referred me to you.

    https://www.loom.com/share/621c90cef53a436c9ae59db611d4031f?sid=4aa42598-c676-46a9-85ab-9a01688cae4c

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support omarfpg a11n

    (@omarfpg)

    I @inga1989,

    From your video, I can see the URL is different for both methods. The first one that doesn’t work is:
    https://mediumseagreen-hamster-770828.hostingersite.com/view-order/5743/
    (screenshot)

    And the second one that does work is:
    https://mediumseagreen-hamster-770828.hostingersite.com/mano-profilis/view-order/5743/
    (screenshot)

    As you can see, the one that doesn’t work is missing the /mano-profilis/ part of the URL. Please double-check that you’re using the proper URL for your custom icons! ??

    I hope this helps so far!
    -OP

    Thread Starter inga1989

    (@inga1989)

    Hello,

    Thank you very much for the reply! Yes, I see that part of the link is missing /my-profile/

    I put the correct end of the link in the orders button, which is visible with the cart icon, but when the table with all submitted orders appears, I can no longer adjust the links.

    They are generated automatically. Could you please help with the links? Because I want to provide my clients with a more beautiful personal account page than the standard table provided ??

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello inga1989

    Thank you for your reply.

    May I ask how you have created that table with the order links?
    Sharing screenshots after editing the page will be helpful.

    The links on that table are missing /my-profile/ part and not working. Am I right?

    Once I have more information, I will be in a better position to assist you further. ??

    Best regards.

    Thread Starter inga1989

    (@inga1989)

    Hello,

    I made some print screens, I hope they help ??

    https://prnt.sc/2qqQLsQ6XVBo

    https://prnt.sc/0GhpAIZ4JhJ9

    https://prnt.sc/t-y7KxKcgfps

    Hey, @inga1989!

    From your screenshots it seems you used Elementor to create that new section, correct?

    But the links for the orders are created automatically and they said they are not able to assist with it, right?

    Please note that since it is not possible to do this by default on WooCommerce, our support possibilities here are very limited.

    From what I can tell, it seems you would need some custom code to adjust the links that are being generated for the table.

    While we can’t provide support for code customization as per our support policy, we do our best to offer advice and direct you to appropriate resources.

    You can visit the WooCommerce Facebook group or the #developers channel of the WooCommerce Community Slack. We’re lucky to have a great community of open-source developers for WooCommerce, and many of our developers hang out there too.

    I hope this was clarifying. Please let us know if there’s anything else we can do to help or if you have any questions.

    Have a wonderful day!

    anastas10s

    (@anastas10s)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Personal account’ is closed to new replies.