• Resolved werle77

    (@werle77)


    I can’t figure out why my email and address are pre-populated in the give form. I’ve tried in different browsers, cleared their cache, cleard WP cache through WP Rocket and my information is still showing. Help!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter werle77

    (@werle77)

    Well, I just posted this and Boom, now my info is not showing. Not sure what happened, but everything is gone. I does appear that if I am logged into the WP Admin, then my information is automatically entered? Can CSR respond if that is correct?

    Plugin Author Devin Walker

    (@dlocc)

    Hey @werle77 – that’s correct, if you’re already logged in, then the fields will be pre-filled with your information already. It’s a convenience thing for donors to more rapidly complete their donations.

    Thread Starter werle77

    (@werle77)

    That makes sense. I had a hard time, after logging out, getting my information to clear. It wasn’t until I restarted my browser and did not log in that the information cleared.

    I sent a link to a friend and my information was still entered. He doesn’t know my login for ADMIN and I am not requiring users to login or create an account. How does this work? Did it carry my credentials over to my friends browser?

    An update in the future might be to allow ADMIN roles to disable this autofill. Especially when testing.

    Plugin Author Devin Walker

    (@dlocc)

    Hey @werle77 – your friend shouldn’t have seen your information entered. Would you mind sending me a link? I can check it out and see if I can reproduce the problem.

    Thread Starter werle77

    (@werle77)

    This website has not gone live yet so I have it hidden behind a coming soon page. Is there a way to make my comment private or can I direct message you the link?

    Plugin Author Devin Walker

    (@dlocc)

    Unfortunately, that’s not possible on the forums here. If it’s behind a coming soon page wouldn’t your friend have to login to view it? Perhaps there’s something conflicting with that plugin or some caching going on. I’d suggest keeping an eye on it and if anything is funny going on once you go live then ping us again.

    Thread Starter werle77

    (@werle77)

    That might be it. I have a bypass url that I shared with them. It didn’t cross my mind that that might be capturing my details. I will check back after this website goes live. Thanks for chatting!!

    Plugin Author Devin Walker

    (@dlocc)

    No problem! Good luck with your campaign!

Viewing 8 replies - 1 through 8 (of 8 total)
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