Personalize Product & Upload Images to Personal Logs

  • Hey there,

    I know this is a stupid question, but I can’t seem to find out where the personalized message and/or uploaded images shows up after someone has checked out. The store sales and store details doesn’t have any of this info.

    I’m using Elegant Themes Boutique Theme and am still in test mode if that makes any difference.

    Thanks

    https://www.ads-software.com/plugins/wp-e-commerce/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Liltiger

    (@liltiger)

    May I get a response, please?

    A link to see where the issue is occurring is: https://uglyt-shirt.com/shop/ladies/ladies-perfect-weight-crew-neck/.

    People can upload images and add text during the add to cart process, but I can’t see what they’ve personalized or uploaded after they check out.

    It also doesn’t show up in the users’ purchase history. Is this a plugin issue or a theme issue?

    Thanks Again

    Edward

    (@edwardinstinct)

    I’m looking into this will reply again soon.

    Edward

    (@edwardinstinct)

    I have just tested this on my test site
    I added personalized text and an image both appear in the sales log.
    https://dl.dropbox.com/u/151891/screenshots/2014-10-30_1842.png

    Please double check your sales log found in the dashboard menu

    DASHBOARD > STORE SALES

    Click on an order with customization to see the custom fields

    Regards
    Edward

    Thread Starter Liltiger

    (@liltiger)

    Thanks for responding, Edward!

    I’ve added text and uploaded a png file, but I still can’t see it under my Store Sales. I have these sections once clicking on the View Order Details: Billing Details, Payment Details, Item Ordered, Order Notes, and Actions

    Since I’m doing manual payments, I’ve tried changing the status of the order from Received to Accepted Payment and Dispatched. The User Custom Fields still don’t show up.

    Is a user supposed to receive a confirmation that the information was successfully uploaded after adding an item to a cart? Right now it just goes back to the single product page. Could this be a theme issue? The ratings & sharing buttons don’t show up either.

    Thanks Again

    Thread Starter Liltiger

    (@liltiger)

    Hey Edward,

    I was able to get the ratings to show up. That was definitely a function related to the theme.

    I did a fresh install of everything (completely unmodified) on a separate domain and the User Custom Fields still don’t show up.

    How should I remedy this?

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Personalize Product & Upload Images to Personal Logs’ is closed to new replies.