Personalized coupons in e-commerce automation emails

  • Resolved ArtGoddess

    (@artgoddess)


    7 years ago

    Hello!

    I am using Woocommerce, Woocommerce Smart Coupons plugin with MailChimp for WooCommerce plugin.

    I would like to create e-commerce automation emails when a cart is abandoned, win back lapsed customers, etc… and always send a personalized coupon to user, only for him/her.

    When I insert a Promo code block into design view, I can only see public coupons without being autogenerated, even if the option
    “Auto Generation of Coupon -> Check this box if the coupon needs to be auto generated”
    is active in woocommerce coupon.

    Automatewoo and FollowUp plugins get a coupon as a template, and they autogenerate coupon following the option mentioned above. Then, coupon is sent.

    In Mailchimp right now it is impossible to make coupons expire after X days they are received.

    Also, I am not capable to translate the string “Expiration date” in email design view, into other language different from english.

    Please let me know how this can be solved. Many thanks!

    • This topic was modified 7 years ago by ArtGoddess.
Viewing 1 replies (of 1 total)
  • mcsupport

    (@mcsupport)

    Hey there @artgoddess

    Thanks for your post. I’m afraid that while the MailChimp for WooCommerce plugin does enable e-commerce features in MailChimp, this forum is only able to answer questions directly related to features of the plugin and not e-commerce enabled features enabled within the MailChimp app like Promo Code blocks.

    In order to troubleshoot this further, I would recommend reaching out to MailChimp’s Support Team. They’ll have access to the account and can take a deeper look at things. Here’s info on how to reach out to their team:
    https://kb.mailchimp.com/accounts/management/mailchimp-support-options

    If you have any other questions about the plugin, please let us know.
    – Malachite

Viewing 1 replies (of 1 total)
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