Personalized message formatting

  • Resolved Avner Brodsky

    (@avnerbro)


    1 year, 8 months ago

    In the personalized message section, when I paste html or text with new lines in it, all the formatting is stripped out and the email received appears as one paragraph.

    Is it possible to keep the paragraph formatting or at least the new lines so the email message received is well formatted?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Tim from eCardWidget

    (@timsayshey)

    Hi,

    Sorry for the delayed response. Didn’t see your message until now. Yes, that should be how it functions now so you likely found a bug. I will investigate. I will update you when I have a solution. Thanks for bringing this to my attention.

    Best,

    Tim

    Plugin Author Tim from eCardWidget

    (@timsayshey)

    Hi @avnerbro,

    We just released an update with the fix for this issue. While we don’t support rich text for personal message, we were able to get the line breaks working.

    Hope that helps!

    Best,

    Tim

    Thread Starter Avner Brodsky

    (@avnerbro)

    Hi,

    It works on email so thanks for that.

    If possible, could you also fix it so it work in the preview screen as well?

    Also, I would like to ask that the Personalized Message appears when copy to clipboard, download, view or share across social media, since my whole site is about generating the personal message and it doesn’t make sense to just share the image. You want the whole greeting card. It will be even better if you can have an option to overlay the personal message on top of the Image so it will be great for social media sharing.

    Plugin Author Tim from eCardWidget

    (@timsayshey)

    Hi?@avnerbro,

    I went ahead and fixed line breaks for the preview as well.

    Thanks for the additional feedback as well. We are working on a feature to allow you to offer custom overlay text, however it’s currently in beta. If you want to become a beta tester send me an email and we will give you early access when it launches.

    Best,

    Tim

    Thread Starter Avner Brodsky

    (@avnerbro)

    Hi, Yes please. Maybe it will also have other features I need.

    Plugin Author Tim from eCardWidget

    (@timsayshey)

    Please email me at [email protected] along with you account information to join the waiting list.

Viewing 6 replies - 1 through 6 (of 6 total)
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