Petfinder Technical Issues

I’m building a site for a shelter now, and using the Petfinder plugin. The plugin displayed results initially, but for quite a while now, I get the ‘Petfinder is down for the moment. Please check back shortly.’ message on my widgets and shortcodes. I read through this post, and tried to implement the php.ini fix, but that did not work. I then changed my settings to another shelter (mine is VT07, and I tried NY201), and I did get results. I’ve gone back and forth changing these settings, and the NY102 works everytime, and VT07 never works. I also tried VT007 and was unsuccessful. So, I know that my host is not blocking results, and it seems there’s some issue with my particular shelter id. I checked on Petfinder.com to make sure I’m using the correct id, and I am.

Help?

Hi Slavalee.

The below may be useful.

Why don’t I see any pet data for a shelter that has adoptable pets?
The most likely reason for this is that the shelter has opted out of sharing their pet data with third parties. Shelter administrators can opt-in on the Edit Shelter Info section of their Petfinder admin page.

Hi,

It looks like VT07 is working now – at least it is for me. Was it a petfinder configuration? Petfinder also might have been down. They have technical issues every now and then.

Hi, it was a Petfinder config issue. I had my client check their settings on Petfinder, whatever they did, it resolved the issue. I assume that they were not sharing data with third parties are you mentioned. Thanks for much for your assistance!