Phone field problems

  • Resolved carolaword

    (@carolaword)


    3 months, 1 week ago

    Hi, I set billing phone field as mandatory, but when is completed (when it has info in it) it shows an error saying that the field is mandatory, as it doesn’t seems to be completed, but it is. I deleted the validation for it, but still doesn’t work.
    I left it as optional for now and received an order but the phone field info is not on the new order notification email, and it is enable.
    I also added a new field that works as mandatory and shows up on the email notification. But, it doesn’t show up on the new order notification at the woocommerce app. The phone field does.
    Do you know what might be the issue?
    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Dina S.

    (@themehighsupport)

    Hi,

    Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Thread Starter carolaword

    (@carolaword)

    The problem was resolved with the help ot the plugin’s support.

    Thanks!!!

    • This reply was modified 3 months ago by carolaword.
    Plugin Support Dina S.

    (@themehighsupport)

    Glad to hear that!

    Have a great day.

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.