Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author xnau webdesign

    (@xnau)

    Yes, the plugin can be configured to do all these things.

    Thread Starter bmatth1

    (@bmatth1)

    The plugin is working fine, except for photo uploading. I get this message: There is something wrong with the file you tried to upload. Try another. I have tried several images, including the default no-image.png, and nothing works. Suggestions please?

    Thread Starter bmatth1

    (@bmatth1)

    Here is the link to my site: https://peacemakersabf.com. Also, the email kind of works funny. THe email address must be keyed in each time the record is saved – it does not recognize [at, instead of @

    Plugin Author xnau webdesign

    (@xnau)

    This error can come about because of permissions issues with the upload directory.

    For the email address, you must use the @ symbol, the email address must be syntactically correct. The plugin has an email obfuscator built in, so there is no need to avoid using the @ symbol.

    Thread Starter bmatth1

    (@bmatth1)

    Could there be another issue with the photo upload? I set permissions to the folder and parent folder, and still is not working – same error.

    Plugin Author xnau webdesign

    (@xnau)

    The other issue would be it’s not a valid file? I don’t know. The error indicates the file could not be uploaded for some reason, we don’t know exactly why…it could also be a security issue with the website configuration that doesn’t allow uploads or the file size is too large. Take a look at the network log to see if an error is generated by the server.

    Thread Starter bmatth1

    (@bmatth1)

    You are being most helpful – thank you.
    PLease explain the website security – is this through wordpress?

    Thread Starter bmatth1

    (@bmatth1)

    This is the log file from today. Can anyone tell what is going from this file?
    hostedc40.carrierzone.com – – [17/Nov/2014:18:42:08 -0500] “POST /wp-cron.php?doing_wp_cron=1416267728.2160871028900146484375 HTTP/1.0” 200 – “-” “WordPress/4.0; https://peacemakersabf.com”
    195.242.80.6 – – [17/Nov/2014:18:42:07 -0500] “GET /wp-login.php HTTP/1.1” 200 3503 “-” “Mozilla/5.0 (Windows NT 5.1; rv:29.0) Gecko/20100101 Firefox/29.0”
    195.242.80.6 – – [17/Nov/2014:18:42:09 -0500] “POST /wp-login.php HTTP/1.1” 200 4438 “-” “Mozilla/5.0 (Windows NT 5.1; rv:29.0) Gecko/20100101 Firefox/29.0”
    176-8-91-201-lvv.broadband.kyivstar.net – – [17/Nov/2014:18:44:59 -0500] “GET / HTTP/1.1” 200 28101 “https://statuses.su/” “Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; FREE; .NET CLR 1.1.4322)”
    176-8-91-201-lvv.broadband.kyivstar.net – – [17/Nov/2014:18:45:00 -0500] “GET / HTTP/1.1” 200 28101 “https://statuses.su/” “Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; FREE; .NET CLR 1.1.4322)”
    176-8-91-201-lvv.broadband.kyivstar.net – – [17/Nov/2014:18:45:01 -0500] “GET / HTTP/1.1” 200 28101 “https://statuses.su/” “Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; FREE; .NET CLR 1.1.4322)”

    Thread Starter bmatth1

    (@bmatth1)

    I am using a shared hosting plan – could this have something to do with preventing the file upload?

    Plugin Author xnau webdesign

    (@xnau)

    There’s nothing in those log entries relevant to your problem.

    First thing to do is check the PHP configuration to make sure the file size you want to upload is not too big. If you don’t know how to do this, ask your web host.

    It’s also possible to see if there is an error when an upload is attempted by opening the browser developer tools and watching the network console for an error.

    If your web host is helpful, they should be able to tell you if server errors are happening when an upload is attempted.

    Thread Starter bmatth1

    (@bmatth1)

    My image size is under 15kb, and 172px x 172px. I also tried the non-image.png file. My host mentioned they could not see any server problems.

    Plugin Author xnau webdesign

    (@xnau)

    Allright, well that error specifically means the file could not be uploaded, but the plugin does not know the reason. Take a look at the network console in your browser when you attempt to upload a file, you may see some kind of error. The problem is in the upload, and since your file is good, the next possibility is there is a permissions issue or a security exception.

    The permissions issue would be with the temporary file location used by PHP….although that seems unlikely, as you’d see the problem with WP media uploads too, I’d think.

    Thread Starter bmatth1

    (@bmatth1)

    Is there a way to manually insert the link to the image file, instead of using file upload? This would work fine for me. I would create the image, upload it to my server, and provide a link to the image into a participant’s database field that is used to display the image.

    Plugin Author xnau webdesign

    (@xnau)

    Answered in your other question.

Viewing 14 replies - 1 through 14 (of 14 total)
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