Photo gallery shows error on mobile

  • Resolved fredbrandt88

    (@fredbrandt88)


    6 months, 2 weeks ago

    I embedded a photo gallery on my website using pictures from a folder in Google Drive. On desktop, everything works well when I try to load more photos, but on the mobile version, an error window pops up [Object Object] when I try to scroll down.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Prince

    (@princeahmed)

    Hi,

    We apologize for any inconvenience this may have caused.?

    Could you please create a ticket to our Support, so that we can check and fix the issue for you?This will help us understand the issue and provide a solution soon.?

    And, in the meantime you can disable the lazy load to view all your photos without scrolling so that the error won’t occur untill we fix the issue.

    Plugin Author Prince

    (@princeahmed)

    The issue has been resolved in the latest update.

    I’ve updated the plug in on my site, but still get the same message on mobile devices (iPhone, iPad and Android): “(X) Error! Something went wrong! Please try again later. [Ok]”. The message appears when you click on a folder in the gallery or any of the available buttons (like refresh). I’ve cleared the cache (under WP Dashboard > Google Drive > Settings > Tools > Clear Cached Files). This fixed the issue on the laptop, but not on the mobile devices. Note, I am using the free version.

    Update: I get the error when I’m not logged in as an admin (which is the case on my devices and also another computer). On the computer that I’m logged into, I’ve logged out of the WP site, refreshed and experienced the messages. I logged back in as admin, and the plug in functioned as normal.

Viewing 3 replies - 1 through 3 (of 3 total)
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