photo not showing up

Hi there,

Thanks for reaching out.

Can you please confirm if you have set up the featured images from the backend for those products?

Also, it will be great if you could share your current System Status Report. You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

Best,

### WordPress Environment ###

WordPress address (URL): https://jaymors191s.com
Site address (URL): https://jaymors191s.com
WC Version: 6.9.0
REST API Version: ? 6.9.0
WC Blocks Version: ? 8.3.2
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.30
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 5.7.39
Max Upload Size: 2 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.9.0
WC Database Prefix: wpdq_
Total Database Size: 11.56MB
Database Data Size: 8.51MB
Database Index Size: 3.05MB
wpdq_woocommerce_sessions: Data: 0.03MB + Index: 0.02MB + Engine InnoDB
wpdq_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdq_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpdq_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpdq_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpdq_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdq_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpdq_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdq_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdq_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpdq_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdq_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpdq_actionscheduler_actions: Data: 0.09MB + Index: 0.11MB + Engine InnoDB
wpdq_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpdq_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpdq_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wpdq_cmplz_cookiebanners: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_cmplz_cookies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_cmplz_dnsmpd: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_cmplz_services: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdq_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpdq_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wpdq_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdq_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpdq_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpdq_options: Data: 5.16MB + Index: 0.09MB + Engine InnoDB
wpdq_postmeta: Data: 0.11MB + Index: 0.06MB + Engine InnoDB
wpdq_posts: Data: 0.28MB + Index: 0.06MB + Engine InnoDB
wpdq_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdq_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdq_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpdq_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdq_usermeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wpdq_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpdq_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wpdq_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpdq_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdq_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdq_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdq_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpdq_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpdq_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdq_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpdq_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpdq_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpdq_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpdq_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpdq_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpdq_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpdq_wfconfig: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wpdq_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_wffilemods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_wfhits: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpdq_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpdq_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpdq_wfknownfilelist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpdq_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdq_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpdq_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpdq_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpdq_wfstatus: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdq_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_zbscrm_api_keys: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_zbs_admlog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_zbs_aka: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpdq_zbs_automations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_zbs_automation_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_zbs_canned_replies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_zbs_companies: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpdq_zbs_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpdq_zbs_customfields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpdq_zbs_dbmigration_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdq_zbs_dbmigration_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpdq_zbs_events: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpdq_zbs_event_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_zbs_externalsources: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdq_zbs_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdq_zbs_invoices: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpdq_zbs_lineitems: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdq_zbs_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpdq_zbs_mail: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_zbs_mail_campaigns: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_zbs_mail_campaign_logs: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpdq_zbs_mail_links: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_zbs_mail_sequences: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_zbs_mail_sequences_steps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_zbs_mail_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpdq_zbs_mail_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_zbs_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_zbs_notifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_zbs_object_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdq_zbs_product_index: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_zbs_quotes: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpdq_zbs_quotes_templates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdq_zbs_scheduled_emails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_zbs_security_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_zbs_segments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_zbs_segments_conditions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_zbs_settings: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wpdq_zbs_sys_cronmanagerlogs: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wpdq_zbs_sys_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_zbs_sys_email_hist: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdq_zbs_tags: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_zbs_tags_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpdq_zbs_tax_table: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_zbs_temphash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_zbs_tracking: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpdq_zbs_transactions: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
wpdq_zbs_twilio_numbers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 16
customize_changeset: 4
feedback: 9
flamingo_contact: 8
flamingo_inbound: 15
nav_menu_item: 10
page: 24
post: 4
product: 5
revision: 124
shop_order: 9
wp_global_styles: 1
wpcf7_contact_form: 1
wpforms: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (15) ###

Akismet Anti-Spam: by Automattic – 5.0
AWeber for WordPress: by AWeber – 7.3.4
Classic Editor: by WordPress Contributors – 1.6.2
Complianz | GDPR/CCPA Cookie Consent: by Really Simple Plugins – 6.3.2.1
Contact Form 7: by Takayuki Miyoshi – 5.6.3
Flamingo: by Takayuki Miyoshi – 2.3
Jetpack: by Automattic – 11.3.1
Order Export & Order Import for WooCommerce: by WebToffee – 2.2.7
WooCommerce GSheetConnector: by GSheetConnector – 1.3.0
WooCommerce Amazon Pay: by WooCommerce – 2.2.4
WooCommerce Payments: by Automattic – 4.7.2
WooCommerce Shipping & Tax: by WooCommerce – 1.26.3
WooCommerce: by Automattic – 6.9.0 (update to version 6.9.2 is available)
Wordfence Security: by Wordfence – 7.6.2
WP Fastest Cache: by Emre Vona – 1.0.5

### Inactive Plugins (4) ###

Checkout with Cash App on WooCommerce: by The African Boss – 4.1.1
Google Listings and Ads: by WooCommerce – 2.1.2
Tawk.to Live Chat: by Tawkto – 0.7.2
WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 3.1.1

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?

### WC Pages ###

Shop base: #6 - /
Cart: #7 - /cart/
Checkout: #8 - /checkout/
My account: #9 - /my-account/
Terms and conditions: #30 - /legal-page/

### Theme ###

Name: Twenty Twenty
Version: 2.0
Author URL: https://www.ads-software.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Subscriptions ###

WCS_DEBUG: ? No
Subscriptions Mode: ? Live
Subscriptions Live URL: https://jaymors191s.com
Subscription Statuses: –
WooCommerce Account Connected: ? No

### Store Setup ###

Country / State: United States (US) — California

### Payment Gateway Support ###

WooCommerce Payments: products
refunds
multiple_subscriptions
subscription_cancellation
subscription_payment_method_change_admin
subscription_payment_method_change_customer
subscription_payment_method_change
subscription_reactivation
subscription_suspension
subscriptions
gateway_scheduled_payments
tokenization
add_payment_method

Amazon Pay: products
refunds
subscriptions
subscription_date_changes
subscription_suspension
subscription_reactivation
subscription_cancellation
multiple_subscriptions
subscription_payment_method_change_customer
subscription_amount_changes

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-09-21 02:14:28 +00:00
Options: ?
Notes: 60
Onboarding: completed

### WooCommerce Payments ###

Version: 4.7.2
Connected to WPCOM: Yes
Blog ID: 209832971
Account ID: acct_1LYmyk2E7EWbORYg

### Action Scheduler ###

Canceled: 2
Oldest: 2022-09-08 06:31:37 +0000
Newest: 2022-09-12 13:33:18 +0000

Complete: 228
Oldest: 2022-08-31 02:30:27 +0000
Newest: 2022-09-20 13:04:13 +0000

Pending: 2
Oldest: 2022-09-20 16:20:17 +0000
Newest: 2022-09-20 16:20:17 +0000

### Status report information ###

Generated at: 2022-09-20 15:45:09 +00:00

Product image

https://prnt.sc/5dnhhcLcIfFI

and another products
https://prnt.sc/Ck_mBmfCn11A

im going to switch to a different theme and see what going on

I change themes and it still don’t work
I am not understanding this
I have been using woo commerce and never had this problem before.

Hello!

I would recommend doing a conflict test to check if there are any conflicts with other plugins or the theme:

* Temporarily deactivate all plugins except WooCommerce.
* Try to reproduce the problem again. If the issue is resolved, it is a plugin conflict. To figure out which plugin is causing the problem, continue to the next step.

* Reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

* For more detailed instructions, check out [How to test for plugin and theme conflicts](https://docs.woocommerce.com/document/how-to-test-for-conflicts/).

Please let us know how that goes.`