• Resolved atlantis1525

    (@atlantis1525)


    When I click on the product photo, the photo opens two above. I need to close the photo by clicking the close button twice. When I disable Elementor, the problem is solved. The name of the theme I use is hello elementor. How can I solve the photo problem on the woocommerce product page? The link above is an example page.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Milos

    (@miloss84)

    Hi there,

    Thanks for contacting us and hope you are doing well and having a great day.

    To rule out the possibility of a plugin conflict, please deactivate all your plugins (besides Elementor,Woocommerce and Elementor Pro). If it solves the issue reactivate them one by one to find the culprit. If it didn’t help, switch your theme (temporarily) to a default WP theme such as Twenty Nineteen and see if it makes any difference.

    Also, this could happen due to our Elementor performance experiments you can try to deactivate them. To deactivate them you can go to Elementor > settings > features

    Performance features currently in the experimental stage are:

    • Improved CSS Loading?– An experiment that only loads the CSS of widgets on a page once, in order to prevent multiple requests to the server. With this experiment, CSS files are loaded as inline style tags.
    • Inline Font Icons?– This experiment renders icons as SVGs without loading the Font-Awesome and eicons libraries. Since SVGs are vector-based images which are rendered using the browser’s engine, they do not increase server requests which improves performance

    I am looking forward to hearing back from you soon.

    Kind regards,

    Plugin Support priyak1996

    (@priyak1996)

    Hi,

    It seems you haven’t replied a while and hence we are closing this thread.

    Have a good day ahead.

Viewing 2 replies - 1 through 2 (of 2 total)
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