Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Support weblizar_support

    (@weblizar_support)

    Hello giovanni.antonioni,
    Please send the URL of the site, we’ll test and let you know about this.
    Thanks.

    Thread Starter giovanni.antonioni

    (@giovanniantonioni)

    Hello weblizar this is one of the gallery :
    https://dev287.webness.it/gallery/gallery-musica/

    Plugin Support weblizar_support

    (@weblizar_support)

    Hello giovanni.antonioni,
    we tested your site many times..the gallery is opening perfectly without reloading the page.
    Thanks.

    Thread Starter giovanni.antonioni

    (@giovanniantonioni)

    Hi weblizar,
    Have you tried to clear the cache and reload this page ? The Error i’ve described should appear on the first time the page is loaded (so with the cache clear) and then it displayed correctly once you refresh the page.

    Plugin Support weblizar_support

    (@weblizar_support)

    Hello giovanni.antonioni,
    yes, after clearing the cache the images are getting disturbed..it seems that the css is conflicting on your site, as the slider is working fine and after reloading the page the images also displays correctly.
    Thanks.

    Thread Starter giovanni.antonioni

    (@giovanniantonioni)

    Hi weblizar, thanks for the support.
    In this case what can i do for fix it?

    Plugin Support weblizar_support

    (@weblizar_support)

    Hello giovanni.antonioni,
    i would suggest you to test it by changing the theme on local server.
    Thanks.

    Thread Starter giovanni.antonioni

    (@giovanniantonioni)

    Hi weblizar.

    I’ve resolved the mystery, it was a library of the plugin that had some problems with the theme.

    On plugin options file i’ve comment the inclusion part.
    Thank you again for your support.

    Plugin Support weblizar_support

    (@weblizar_support)

    Hello giovanni.antonioni,
    we really appreciate your co-opreration..and its well n good that you’ve resolved the problem. If need any help regarding the plugin in future, we are always there to help you anytime.
    Thanks.

    Hey giovanni.antonioni,

    where exactly did you find the solution to this problem? I am having the same issue but can’t seem what needs to be changed to get it working properly with my theme.

    Thanks

    Plugin Support weblizar_support

    (@weblizar_support)

    Hello poodle989,
    please share the site URL, we’ll test and let you know about this.
    Thanks.

    Hey thanks for getting back to me but I actually managed to fix the issue I was having by adding some css. I have tested it out on a few web browsers and everything seems to be working now with the theme I am using.

    .gallery1 {
    width: 100%;
    }

    Plugin Support weblizar_support

    (@weblizar_support)

    Hello poodle989,
    its really appreciating that you resolved the issue by yourself. If need any help in future regarding the plugin we are always there to help you out.
    Thanks

Viewing 13 replies - 1 through 13 (of 13 total)
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