• Resolved GaryManners

    (@garymanners)


    I noticed that since a recent update to Jetpack my slide show plugin (Slideshow https://www.ads-software.com/plugins/slideshow-jquery-image-gallery/) will fail to load all images, though it randomly will display some but not others – when the image fails to load it displays the alt tags.

    I checked with the developer of Slideshow and he claims to not have changed anything in his image upload/display procedure.

    The slideshow functions fine when I turn off Photon, so there is definitely a compatibility issue somewhere. Did you change Photon is such a way that a jquery slideshow would fail to load images?

    here’s the site (presently Photon is deactivated)
    https://www.parksideneighborhood.org

    Just a small site so I could probably not use Photon and be fine, but I’m curious as to the problem.

    Thanks

    https://www.ads-software.com/plugins/jetpack/

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor csonnek

    (@csonnek)

    Happiness Rocketeer ??

    Can you re-enable Photon so we can see what’s going on?

    Let me know if you have any questions. Otherwise, I’ll wait to hear back from you!

    Cheers,

    Thread Starter GaryManners

    (@garymanners)

    Thanks for replying.
    Photon now activated. Images now not loading.
    Thanks for looking at this.
    https://www.parksideneighborhood.org

    Thread Starter GaryManners

    (@garymanners)

    Thanks for ‘saying’ you were going to look at this, but I can’t keep this broken on the site.
    I re-deactivated Photon.

    I’ll wait a while and try again to see if you’ve fixed the issue.

    Plugin Contributor csonnek

    (@csonnek)

    Happiness Rocketeer ??

    @garymanners:

    My apologies – we were all at our company annual meetup this past week and I wasn’t able to get back to you until today.

    Can you turn on Photon again now that we’re all back home from this meetup so one of us can take a look? We generally answer threads oldest to newest, so if there’s any delay when you reply again, that’s why. But we’ll get back to you as soon as we can.

    I’ll wait to hear back from you!

    Thread Starter GaryManners

    (@garymanners)

    thanks for getting back. As of this message Photon is re-activated.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Thanks!

    It seems that Photon can’t download these images at the moment. Could you tell us more about your setup? Do you use any plugins or services to manage your images, or do you restrict access to your images via an Image hotlinking protection service?

    Thread Starter GaryManners

    (@garymanners)

    Hi,
    I’m not using any additional photo services. Nor have I done anything to the images other than simply upload them to the media library.
    Here’s the list of the other plugins:
    WP Embed Facebook
    Akismet
    CMS Commander
    Custom Facebook Feed
    Google Calendar Events
    Jetpack
    Lazyest Stylesheet
    Sucuri Security
    Unlimited Lists Widget

    None of these as far as I can see effect the images in any way.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    hm. I get a parking page when trying to reach your site or one of the images today:
    https://www.parksideneighborhood.org/

    I wasn’t getting that error yesterday, though:
    https://i.wpne.ws/dc3g

    Could you make sure that your site is publicly accessible, and let me know when it’s done? It might be what caused the issue with Photon in the first place.

    Thread Starter GaryManners

    (@garymanners)

    Never gotten that parking page which you sent a screenshot of.

    I get the problem with photon all the time. The parking page you got is a red herring.

    I appreciate your attempts to look into this but I’m just going to say good riddance to photon and move on from this issue. I only really brought this up incase it was an issue that other sites were dealing with, and we could have used this forum to resolve it.

    Cheers.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Never gotten that parking page which you sent a screenshot of.

    Your home page is back now:
    https://i.wpne.ws/dbwh

    I got curious, and tried accessing your site from a WordPress.com server, where Photon lives. I ran the test twice, and pasted the results here:
    https://gist.github.com/jeherve/5202c8e67fcde9dd40a5

    As you can see, the first time I tried to access your site, I got a 403 page. The second time, I got a response, but it’s not your site; it’s the parking page I got on my machine earlier.

    Even though you’ve fixed the issue by disabling Photon, I would suggest that you look into this, as other readers might run into the same problem I did, and won’t always be able to access your site.

    Did you recently change your domain’s name servers, by any chance? It could be what’s causing the issue. I checked the propagation of your domain’s name servers, and it looks like in some places, the NS are still set to rookdns, which seems to be a domain reseller.
    https://i.wpne.ws/dbjJ

    That’s most likely why I got that parking page, and why I still get it when querying your site from WordPress.com servers. That would also explain why Photon can’t download images from your site, at least when it lands on the parking page.

    Thread Starter GaryManners

    (@garymanners)

    Thanks for the explanation. I’ve contacted my Host to look into the propagation issue, interested to hear what they have to say.

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Photon causing Slideshow to not load images’ is closed to new replies.