Photos don’t appear

Hi,

We checked on your site. The images show for the 1st tab. Then if you switch tab some of the images show but not all. But if you hover the image box, the image starts showing.

I think this is a Lazy loading issue. Try turning off Lazy loading images. That may solve the issue.

Thank you!

Hello. Completely disabled delayed loading everywhere on the site, it did not help. The photos don’t load right away.

Admin access.

[ DELETED ADMIN CREDENTIALS ]

After you enter accesses, refresh the page will immediately enter the admin panel.

Look here please.

• This reply was modified 1 year, 11 months ago by Jan Dembowski.

Hi,

This is a public forum. Please delete the sensitive login details asap. You can email us at [ email deleted and account flagged ] if you want to collaborate more closely.

Thank you

• This reply was modified 1 year, 11 months ago by Jan Dembowski.
• This reply was modified 1 year, 11 months ago by Jan Dembowski.

@balocha2001 Over 2 hours ago you invited about 100 million people to log into your site.

That was Not Good? and if your site is not completely compromised then change the admin account password you shared now.

@quantumcloud Right now, confirm that you did not log into a forum user’s site. Don’t hesitate and reply. Don’t prevaricate either.

Make that confirmation in reply or you may immediately lose access to this site. It is that serious.

While I know you have the best of intentions, it’s forum policy that you not ask users for admin or server access. Users on the forums aren’t your customers, they’re your open source collaborators, and requesting that kind of access can put you and them at high risk.

If they are paying customers (such as people who bought a premium service/product from you) then by all means, direct them to your official customer support system. But in all other cases, you need to help them here on the forums.

Thankfully are other ways to get information you need:

• Ask the user to install the Health Check plugin and get the data that way.
• Ask for a link to the https://pastebin.com/ or https://gist.github.com log of the user’s web server error log.
• Ask the user to create and post a link to their phpinfo(); output.
• Walk the user through enabling WP_DEBUG and how to log that output to a file and how to share that file.
• Walk the user through basic troubleshooting steps such and disabling all other plugins, clear their cache and cookies and try again (the Health Check plugin can do this without impacting any site vistors).
• Ask the user for the step-by-step directions on how they can reproduce the problem.

You get the idea.

We know volunteer support is not easy, and this guideline can feel needlessly restrictive. It’s actually there to protect you as much as end users. Should their site be hacked or have any issues after you accessed it, you could be held legally liable for damages. In addition, it’s difficult for end users to know the difference between helpful developers and people with malicious intentions. Because of that, we rely on plugin developers and long-standing volunteers (like you) to help us and uphold this particular guideline.

When you help users here and in public, you also help the next person with the same problem. They’ll be able to read the debugging and solution and educate themselves. That’s how we get the next generation of developers.

We have not logged into their site. We did not ask for login.

We requested him to delete the info as soon as it came to our notice.

Thank you for the notes on the guidelines. We will review them again and conform to the policies.

Regards

Thank you for confirming that, I really appreciate it.

The guidelines don’t just protect users, they are also there to protect the opensource developers as well.

There are many horror stories on the developer side where they end us asking themselves: “Do we have liability insurance?” and I wish I were joking about that.

You are welcome.

I understand that.

Regards

I have written to you by mail, please take a look

Hello. Please check your email

I threw the accesses myself, sorry I didn’t know the rules of the forum. This is not the fault of the plugin author.

Hello. Here is my code function.php I think the error is here. Can you help me, please? I will be very blogodaren.

<?php

/**
 * Astra functions and definitions
 *
 * @link https://developer.www.ads-software.com/themes/basics/theme-functions/
 *
 * @package Astra
 * @since 1.0.0
 */

if (!defined('ABSPATH')) {
	exit; // Exit if accessed directly.
}

/**
 * Define Constants
 */
define('ASTRA_THEME_VERSION', '3.8.1');
define('ASTRA_THEME_SETTINGS', 'astra-settings');
define('ASTRA_THEME_DIR', trailingslashit(get_template_directory()));
define('ASTRA_THEME_URI', trailingslashit(esc_url(get_template_directory_uri())));

/**
 * Minimum Version requirement of the Astra Pro addon.
 * This constant will be used to display the notice asking user to update the Astra addon to the version defined below.
 */
define('ASTRA_EXT_MIN_VER', '3.6.3');


/**
 * Setup helper functions of Astra.
 */
require_once ASTRA_THEME_DIR . 'inc/core/class-astra-theme-options.php';
require_once ASTRA_THEME_DIR . 'inc/core/class-theme-strings.php';
require_once ASTRA_THEME_DIR . 'inc/core/common-functions.php';
require_once ASTRA_THEME_DIR . 'inc/core/class-astra-icons.php';

/**
 * Update theme
 */
require_once ASTRA_THEME_DIR . 'inc/theme-update/class-astra-theme-update.php';
require_once ASTRA_THEME_DIR . 'inc/theme-update/astra-update-functions.php';
require_once ASTRA_THEME_DIR . 'inc/theme-update/class-astra-theme-background-updater.php';
require_once ASTRA_THEME_DIR . 'inc/theme-update/class-astra-pb-compatibility.php';


/**
 * Fonts Files
 */
require_once ASTRA_THEME_DIR . 'inc/customizer/class-astra-font-families.php';
if (is_admin()) {
	require_once ASTRA_THEME_DIR . 'inc/customizer/class-astra-fonts-data.php';
}

require_once ASTRA_THEME_DIR . 'inc/lib/webfont/class-astra-webfont-loader.php';
require_once ASTRA_THEME_DIR . 'inc/customizer/class-astra-fonts.php';

require_once ASTRA_THEME_DIR . 'inc/dynamic-css/custom-menu-old-header.php';
require_once ASTRA_THEME_DIR . 'inc/dynamic-css/container-layouts.php';
require_once ASTRA_THEME_DIR . 'inc/dynamic-css/astra-icons.php';
require_once ASTRA_THEME_DIR . 'inc/core/class-astra-walker-page.php';
require_once ASTRA_THEME_DIR . 'inc/core/class-astra-enqueue-scripts.php';
require_once ASTRA_THEME_DIR . 'inc/core/class-gutenberg-editor-css.php';
require_once ASTRA_THEME_DIR . 'inc/core/class-astra-wp-editor-css.php';
require_once ASTRA_THEME_DIR . 'inc/dynamic-css/block-editor-compatibility.php';
require_once ASTRA_THEME_DIR . 'inc/dynamic-css/inline-on-mobile.php';
require_once ASTRA_THEME_DIR . 'inc/dynamic-css/content-background.php';
require_once ASTRA_THEME_DIR . 'inc/class-astra-dynamic-css.php';
require_once ASTRA_THEME_DIR . 'inc/class-astra-global-palette.php';

/**
 * Custom template tags for this theme.
 */
require_once ASTRA_THEME_DIR . 'inc/core/class-astra-attr.php';
require_once ASTRA_THEME_DIR . 'inc/template-tags.php';

require_once ASTRA_THEME_DIR . 'inc/widgets.php';
require_once ASTRA_THEME_DIR . 'inc/core/theme-hooks.php';
require_once ASTRA_THEME_DIR . 'inc/admin-functions.php';
require_once ASTRA_THEME_DIR . 'inc/core/sidebar-manager.php';

/**
 * Markup Functions
 */
require_once ASTRA_THEME_DIR . 'inc/markup-extras.php';
require_once ASTRA_THEME_DIR . 'inc/extras.php';
require_once ASTRA_THEME_DIR . 'inc/blog/blog-config.php';
require_once ASTRA_THEME_DIR . 'inc/blog/blog.php';
require_once ASTRA_THEME_DIR . 'inc/blog/single-blog.php';

/**
 * Markup Files
 */
require_once ASTRA_THEME_DIR . 'inc/template-parts.php';
require_once ASTRA_THEME_DIR . 'inc/class-astra-loop.php';
require_once ASTRA_THEME_DIR . 'inc/class-astra-mobile-header.php';

/**
 * Functions and definitions.
 */
require_once ASTRA_THEME_DIR . 'inc/class-astra-after-setup-theme.php';

// Required files.
require_once ASTRA_THEME_DIR . 'inc/core/class-astra-admin-helper.php';

require_once ASTRA_THEME_DIR . 'inc/schema/class-astra-schema.php';

if (is_admin()) {

	/**
	 * Admin Menu Settings
	 */
	require_once ASTRA_THEME_DIR . 'inc/core/class-astra-admin-settings.php';
	require_once ASTRA_THEME_DIR . 'inc/lib/astra-notices/class-astra-notices.php';
}

/**
 * Metabox additions.
 */
require_once ASTRA_THEME_DIR . 'inc/metabox/class-astra-meta-boxes.php';

require_once ASTRA_THEME_DIR . 'inc/metabox/class-astra-meta-box-operations.php';

/**
 * Customizer additions.
 */
require_once ASTRA_THEME_DIR . 'inc/customizer/class-astra-customizer.php';

/**
 * Astra Modules.
 */
require_once ASTRA_THEME_DIR . 'inc/modules/related-posts/class-astra-related-posts.php';

/**
 * Compatibility
 */
require_once ASTRA_THEME_DIR . 'inc/compatibility/class-astra-gutenberg.php';
require_once ASTRA_THEME_DIR . 'inc/compatibility/class-astra-jetpack.php';
require_once ASTRA_THEME_DIR . 'inc/compatibility/woocommerce/class-astra-woocommerce.php';
require_once ASTRA_THEME_DIR . 'inc/compatibility/edd/class-astra-edd.php';
require_once ASTRA_THEME_DIR . 'inc/compatibility/lifterlms/class-astra-lifterlms.php';
require_once ASTRA_THEME_DIR . 'inc/compatibility/learndash/class-astra-learndash.php';
require_once ASTRA_THEME_DIR . 'inc/compatibility/class-astra-beaver-builder.php';
require_once ASTRA_THEME_DIR . 'inc/compatibility/class-astra-bb-ultimate-addon.php';
require_once ASTRA_THEME_DIR . 'inc/compatibility/class-astra-contact-form-7.php';
require_once ASTRA_THEME_DIR . 'inc/compatibility/class-astra-visual-composer.php';
require_once ASTRA_THEME_DIR . 'inc/compatibility/class-astra-site-origin.php';
require_once ASTRA_THEME_DIR . 'inc/compatibility/class-astra-gravity-forms.php';
require_once ASTRA_THEME_DIR . 'inc/compatibility/class-astra-bne-flyout.php';
require_once ASTRA_THEME_DIR . 'inc/compatibility/class-astra-ubermeu.php';
require_once ASTRA_THEME_DIR . 'inc/compatibility/class-astra-divi-builder.php';
require_once ASTRA_THEME_DIR . 'inc/compatibility/class-astra-amp.php';
require_once ASTRA_THEME_DIR . 'inc/compatibility/class-astra-yoast-seo.php';
require_once ASTRA_THEME_DIR . 'inc/addons/transparent-header/class-astra-ext-transparent-header.php';
require_once ASTRA_THEME_DIR . 'inc/addons/breadcrumbs/class-astra-breadcrumbs.php';
require_once ASTRA_THEME_DIR . 'inc/addons/heading-colors/class-astra-heading-colors.php';
require_once ASTRA_THEME_DIR . 'inc/builder/class-astra-builder-loader.php';

// Elementor Compatibility requires PHP 5.4 for namespaces.
if (version_compare(PHP_VERSION, '5.4', '>=')) {
	require_once ASTRA_THEME_DIR . 'inc/compatibility/class-astra-elementor.php';
	require_once ASTRA_THEME_DIR . 'inc/compatibility/class-astra-elementor-pro.php';
	require_once ASTRA_THEME_DIR . 'inc/compatibility/class-astra-web-stories.php';
}

// Beaver Themer compatibility requires PHP 5.3 for anonymus functions.
if (version_compare(PHP_VERSION, '5.3', '>=')) {
	require_once ASTRA_THEME_DIR . 'inc/compatibility/class-astra-beaver-themer.php';
}

require_once ASTRA_THEME_DIR . 'inc/core/markup/class-astra-markup.php';

/**
 * Load deprecated functions
 */
require_once ASTRA_THEME_DIR . 'inc/core/deprecated/deprecated-filters.php';
require_once ASTRA_THEME_DIR . 'inc/core/deprecated/deprecated-hooks.php';
require_once ASTRA_THEME_DIR . 'inc/core/deprecated/deprecated-functions.php';


function awooc_add_new_status_function($product_id, $order_id)
{

	$order = wc_get_order($order_id);
	$order->update_status('processing', 'order_note');
}

add_action('awooc_after_mail_send', 'awooc_add_new_status_function', 10, 2);


add_filter('astra_woo_shop_out_of_stock_string', 'out_of_stock_callback');
function out_of_stock_callback($title)
{
	return 'Скоро появится';
}

add_filter('woocommerce_get_availability', 'change_out_of_stock_text_woocommerce', 1, 2);
function change_out_of_stock_text_woocommerce($availability, $product_to_check)
{
	// Change Out of Stock Text
	if (!$product_to_check->is_in_stock()) {
		$availability['availability'] = __('Скоро появится', 'woocommerce');
	}
	return $availability;
}


function woocommerce_archive_gallery()
{

	global $product;
	$post_ids = $product->get_id();

	$attachment_ids = $product->get_gallery_attachment_ids();

	echo '<div class="mainimg feature-slider-';
	echo $post_ids;
	echo '">';

	echo '<div>';
	echo get_the_post_thumbnail($post->ID, 'shop_single', $attributes);
	echo '</div>';



	foreach ($attachment_ids as $attachment_id) {
		echo '<div>';
		echo wp_get_attachment_image($attachment_id, 'shop_catalog');
		echo '</div>';
	}
	echo '</div>';


?>

	<script>
		jQuery(function() {
			var mySlider = jQuery('.feature-slider-<?php echo $post_ids; ?>').slick({
				slidesToShow: 1,
				slidesToScroll: 1,
				arrows: false,
				dots: true,
				infinite: false,
				speed: 180,
			});

			jQuery('.slick-dots li').on('mouseover', function() {
				jQuery(this).closest('.mainimg').slick('slickGoTo', jQuery(this).index());
			});

		});
	</script>

<?php
}

remove_action('woocommerce_before_shop_loop_item_title', 'woocommerce_template_loop_product_thumbnail', 10); //Убираем вывод картинки по умолчанию
add_action('woocommerce_before_shop_loop_item_title', 'woocommerce_archive_gallery', 8);

add_action('woocommerce_before_shop_loop', 'my_wrapper_sidebar_start', 35);
function my_wrapper_sidebar_start()
{
?>
	<a href="#" class="btn-drop-filter button active">
		<span>Фильтр</span>
		<div class="btn-drop-filter_line">
			<span></span>
			<span></span>
			<span></span>
		</div>
	</a>
	<div class="ast-my-wrapper active">

	<?php
}
add_action('woocommerce_after_shop_loop', 'my_wrapper_sidebar_end', 5);
function my_wrapper_sidebar_end()
{
	?>
	</div>
<?php
}

add_action('woocommerce_before_shop_loop', 'my_wrapper_count_start', 15);
function my_wrapper_count_start()
{
?>
	<div class="ast-my-wrapper-count">
	<?php
}
add_action('woocommerce_before_shop_loop', 'my_wrapper_count_end', 30);
function my_wrapper_count_end()
{
	?>
	</div>
<?php
}


add_filter( 'woocommerce_output_related_products_args', 'jk_related_products_args' );
 function jk_related_products_args( $args ) {
 
$args['posts_per_page'] = 20; // количество "Похожих товаров"
 $args['columns'] = 4; // количество колонок
 return $args;
}

We checked your site and everything is working properly. Please clear the browser cache and check again.
https://prnt.sc/qgQR7OS_IEZY