Photos not adding to gallery

https://sath-ordex.com/dUmO0/mICUpOhU05.jpg

gallery-metabox.min.js?ver=6.1.1:1 Uncaught TypeError: Cannot read properties of undefined (reading 'url')
    at gallery-metabox.min.js?ver=6.1.1:1:897
    at Function.I (underscore.min.js?ver=1.13.4:2:9565)
    at n.map (backbone.min.js?ver=1.4.1:2:1129)
    at h.Collection.<anonymous> (gallery-metabox.min.js?ver=6.1.1:1:623)
    at p (backbone.min.js?ver=1.4.1:2:3644)
    at f (backbone.min.js?ver=1.4.1:2:3497)
    at a (backbone.min.js?ver=1.4.1:2:692)
    at e.trigger (backbone.min.js?ver=1.4.1:2:3380)
    at h.Collection._onModelEvent (backbone.min.js?ver=1.4.1:2:13944)
    at p (backbone.min.js?ver=1.4.1:2:3700)
Failed to load source map using developer tools: Failed to load content for https://vicka.ru/wp-content/plugins/ocean-extra/includes/freemius/assets/css/admin/common.css.map: HTTP error. Status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE...

Hello @chernikovva,

I fully examined the issue you have raised on this ticket and could not see it on my end.

However, several things may affect it, and you can check them. Here are some reasons:

1. Cache issues, if you have any cache plugin or server cache(CDN / Browser Cache and Cookies and …), you need to clear its cache contents or disable them to see your changes. Also, in Elementor, please don’t forget to click on the regenerate all assets file and data in Elementor > Tools; and finally, use hard-refreshing keys and recheck the issue.
To refresh the page, please follow the steps explained in this link: https://www.documate.org/automation/what-is-a-hard-refresh-how-to-do-a-hard-refresh-in-any-browser/.

Win: Ctrl+Shift+R
Mac: Shift+Command+R

2. Customizations, please make sure to use the parent theme(not the child theme) and try to recheck your issue. Activated the latest version of them from WP Dashboard > Appearance > Themes.

3. Host configurations; failure to fully load the page prevents some assets from loading, so make sure these are suitable on your host:

upload_max_filesize = 32M
post_max_size = 48M
memory_limit = 512M
max_execution_time = 800
max_input_vars = 10000
max_input_time = 800

To access these fields, please edit the “php.ini” file, which is located in the host (if you can’t find it, then contact your host service provider).
– WordPress Configurations:
https://codex.www.ads-software.com/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
– Reference: https://www.ads-software.com/about/requirements/

4. Browser extensions; Try to disable all of them or use the guest browser to recheck the issue.

I hope it helps.
Best Regards

@skalanter When reinstalling the theme, I got this message, and the theme was not installed

Installation failed: Failed to copy file. oceanwp/inc/customizer/assets/min/css/buttonset.min.css

Hello @chernikovva,

How did you try to install the theme?

Download OceanWP theme from this link: https://downloads.www.ads-software.com/theme/oceanwp.3.4.2.zip.

Then try to install the theme using FTP.
Please follow the steps explained in this link: https://www.ads-software.com/documentation/article/work-with-themes/#adding-new-themes-manually-ftp.

Discuss theme and plugin installation issues with hosting providers. Usually, they can check some functions like uploading zip files and limitations on uploading files.

Best Regards

@skalanter

I have cleared the entire database with the cleanup plugins, but it didn’t help to get not only your theme to work correctly but also other plugins to work without errors.
I don’t know how else to clear the database of the problems it creates.

I can see for myself that everything works fine on the other site. I installed the theme as usual from the WordPress directory. Already tried to download the archive, and copy from another site where everything works. The plugin has been reinstalled. But a problem inside the database remains that prevents this from working.??

Hello @chernikovva,

I don’t think that issue was related to the database, and on the above guideline, I didn’t mention anything about the database. However, regarding the database issue, you can get in touch with your host provider.

Best Regards